hi ferowen sorry i missed your post yesterday as it was not in the correct place and it got lost between the questions - are you still experiencing a problem or have you managed to connect after following the guide now? regards.
please make sure that the game application is not running while you are switching to live. check the client folder, try restarting the 4game-service, clearing cookies and restoring the game. if the problem still persists, please let us know. regards,