hello, i'm writing in forum for first time so i'm sorry if this is not the right place. today (19.05.2013) my char has a birthday but i dont receive anything: not mail, nothing in inventory and wh. sorry for disturbing you and ty in advance.
yes, i tried all possible options and result is .. nothing or telling me i dont have adventurer's hat in my inventory
please create a ticket to support so that the team can investigate the missing ingame items. it is a known issue with birthday gifts. regards.