Either Game crashes at start or give GG error 153

i either get this at start up:

or gg error 153 at login screen

tried removing gameguard folder , tried remove system folder, tried reinstall. dont have a antivirus, turned of my firewall, turned of other applications.

 

http://www.check4game.com/lineage2.en.html “process diagnostic” button then copy-paste full log here

 

it says video resources 0 mb, maybe update drivers? dunno im not really good at this.

 

video resources : 0 mb
it is the amount of video memory client "ate" before the error

 

running check files.cinn and find 3 errors

file is not found | system\frostupdater.dll
file is not found | system\gameshielddll.dll
file is not found | system\frost.ico

how do i proceed?

 

“process diagnostic” button please

 

Spoiler

check4game version=1.9.3
cpu: intel(r) core(tm) i5-4670k cpu @ 3.40ghz
video: nvidia geforce gtx 760 / 9.18.13.3523 / 20140304
os(64) microsoft windows nt 6.3.9600.16452
.net 2.0.50727.8000 / memory: 16319 mbytes
date: maj 2014
files.cinn file info => size=593638 bytes
lastmodified=mon, 21 apr 2014 1903 gmt
hash=dd-65-a5-51-97-58-a0-35-b2-42-95-7b-1d-19-d4-5d
game: lineage2eu, env: eu-l2_live, current folder =>
c:\lineageii eu


nvspcap.dll size = 1048152 bytes

winsock2 namespace_catalog
%systemroot%\system32\napinsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\nlaapi.dll
%systemroot%\system32\mswsock.dll
%systemroot%\system32\winrnr.dll

winsock2 protocol_catalog
%systemroot%\system32\wexile.dll
%systemroot%\system32\mswsock.dll

process list
isctagent.exe : isct agent application,intelâ® smart connect technology
searchindexer.exe : indexerare fà¶r microsoft windows search,windowsâ® search
svchost.exe : và¤rdprocess fà¶r windows-tjà¤nster,operativsystemet microsoftâ® windowsâ®
nvxdsync.exe : nvidia user experience driver component
corstra.exe : c:\program files (x86)\corsair\k50 keyboard\corstra.exe
wininit.exe : startprogrammet i windows,operativsystemet microsoftâ® windowsâ®
settingsynchost.exe : host process for setting synchronization,microsoftâ® windowsâ® operating system
explorer.exe : utforskaren,operativsystemet microsoftâ® windowsâ®
4game-launcher.exe : 4game application launcher
firefox.exe : firefox
plugin-container.exe : plugin container for firefox,firefox
nvscpapisvr.exe : stereo vision control panel api server
4game-service.exe : 4game client service,4game
spoolsv.exe : undersystem fà¶r utskriftshanteraren,operativsystemet microsoftâ® windowsâ®
wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
jusched.exe : java(tm) update scheduler,java(tm) platform se auto updater
nvstreamsvc.exe : nvidia streamer service,nvidia streamer
livecomm.exe : communications service,microsoftâ® windowsâ® operating system
sqlwriter.exe : sql server vss writer - 64 bit,microsoft sql server
4game-tray.exe : 4game tray,4game
dwm.exe : fà¶nsterhanteraren fà¶r skrivbordet,operativsystemet microsoftâ® windowsâ®
conhost.exe : konsolfà¶nstervà¤rd,operativsystemet microsoftâ® windowsâ®
svchost.exe : và¤rdprocess fà¶r windows-tjà¤nster,operativsystemet microsoftâ® windowsâ®
winlogon.exe : inloggningsprogram fà¶r windows,operativsystemet microsoftâ® windowsâ®
nvvsvc.exe : nvidia driver helper service, version 335.23
wudfhost.exe : windows driver foundation - user-mode driver framework host process,operativsystemet microsoftâ® windowsâ®
sqlservr.exe : sql server windows nt - 64 bit,microsoft sql server
jhi_service.exe : intel(r) dynamic application loader host interface
dllhost.exe : com surrogate,microsoftâ® windowsâ® operating system
flashplayerplugin_13_0_0_206.exe : adobe flash player 13.0 r0,shockwave flash
lms.exe : intel(r) local management service,intel(r) management and security application local management service
skype.exe : skype ,skype
start8_64.exe : start8,stardock start8
runtimebroker.exe : runtime broker,microsoftâ® windowsâ® operating system
ipoverusbsvc.exe : ipoverusbsvc,ipoverusbpcsvcmanaged
isctsystray8.exe : isct systray,isctsystray
netsession_win.exe : akamai netsession client
check4game.exe : check4game,check and diagnostic utility for 4game's games
iprosetmonitor.exe : intelâ® proset monitoring service
nvnetworkservice.exe : nvidia network service
start8srv.exe : stardock start8 service,stardock start8
k50hid.exe : c:\program files (x86)\corsair\k50 keyboard\k50hid.exe
armsvc.exe : adobe acrobat update service
skydrive.exe : skydrive sync engine host,microsoftâ® windowsâ® operating system
iastordatamgrsvc.exe : iastordatasvc
lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
nvbackend.exe : nvidia geforce experience backend,nvidia geforce experience
taskhostex.exe : và¤rdprocess fà¶r windows-aktiviteter,operativsystemet microsoftâ® windowsâ®
nvtray.exe : nvidia settings
dashost.exe : device association framework provider host,microsoftâ® windowsâ® operating system
tracert.exe : tcp/ip traceroute command,microsoftâ® windowsâ® operating system
intelmefwservice.exe : intel(r) me service
wmpnetwk.exe : windows media player network sharing service,operativsystemet microsoftâ® windowsâ®
vmms.exe : hantering av virtuell dator,operativsystemet microsoftâ® windowsâ®
heciserver.exe : intel(r) capability licensing service interface

modules list
notepad.exe.mui:6.3.9600.16384:anteckningar:microsoft corporation
c:\windows\system32\notepad.exe

ntdll.dll.mui:6.3.9600.16384:dll-fil fà¶r nt layer:microsoft corporation
c:\windows\system32\ntdll.dll

kernel32:6.3.9600.16384:klient-dll fà¶r windows nt base api:microsoft corporation
c:\windows\system32\kernel32.dll

kernelbase.dll.mui:6.3.9600.16384:klient-dll fà¶r windows nt base api:microsoft corporation
c:\windows\system32\kernelbase.dll

apphelp:6.3.9600.16384:klientbibliotek fà¶r programkompatibilitet:microsoft corporation
c:\windows\system32\apphelp.dll

advapi32.dll.mui:6.3.9600.16384:advanced windows 32 base api:microsoft corporation
c:\windows\system32\advapi32.dll

gdi32:6.3.9600.16421:gdi client dll:microsoft corporation
c:\windows\system32\gdi32.dll

user32:6.3.9600.16384:fleranvà¤ndarklient-dll-fil fà¶r windows:microsoft corporation
c:\windows\system32\user32.dll

msvcrt.dll:7.0.9600.16384:windows nt crt dll:microsoft corporation
c:\windows\system32\msvcrt.dll

comdlg32.dll.mui:6.3.9600.16384:dll-fil med vanliga dialogrutor:microsoft corporation
c:\windows\system32\comdlg32.dll

shell32.dll.mui:6.3.9600.16384:dll-fil fà¶r windows-grà¤nssnittet:microsoft corporation
c:\windows\system32\shell32.dll

winspool.drv.mui:6.3.9600.16384:drivrutin fà¶r windows-bufferthanterare:microsoft corporation
c:\windows\system32\winspool.drv

ole32.dll.mui:6.3.9600.16384:microsoft ole fà¶r windows:microsoft corporation
c:\windows\system32\ole32.dll

shlwapi.dll.mui:6.3.9600.16384:shell light-weight utility library:microsoft corporation
c:\windows\system32\shlwapi.dll

comctl32.dll.mui:6.3.9600.16384:bibliotek fà¶r anvà¤ndargrà¤nssnittskontroller:microsoft corporation
c:\windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\comctl32.dll

oleaut32.dll:6.3.9600.16451:microsoft corporation
c:\windows\system32\oleaut32.dll

sechost.dll.mui:6.3.9600.16384:host for scm/sddl/lsa lookup apis:microsoft corporation
c:\windows\system32\sechost.dll

rpcrt4.dll.mui:6.3.9600.16384:kà¶rning av rpc (remote procedure call):microsoft corporation
c:\windows\system32\rpcrt4.dll

combase.dll.mui:6.3.9600.16384:microsoft com fà¶r windows:microsoft corporation
c:\windows\system32\combase.dll

shcore.dll.mui:6.3.9600.16384:shcore:microsoft corporation
c:\windows\system32\shcore.dll

imm32:6.3.9600.16384:multi-user windows imm32 api client dll:microsoft corporation
c:\windows\system32\imm32.dll

msctf.dll.mui:6.3.9600.16384:dll-fil fà¶r msctf-servern:microsoft corporation
c:\windows\system32\msctf.dll

kernel.appcore.dll:6.3.9600.16384:appmodel api host:microsoft corporation
c:\windows\system32\kernel.appcore.dll

cryptbase.dll:6.3.9600.16384:base cryptographic api dll:microsoft corporation
c:\windows\system32\cryptbase.dll

bcryptprimitives.dll:6.3.9600.16384:windows cryptographic primitives library:microsoft corporation
c:\windows\system32\bcryptprimitives.dll

uxtheme.dll.mui:6.3.9600.16384:bibliotek fà¶r microsoft uxtheme:microsoft corporation
c:\windows\system32\uxtheme.dll

start8.dll:1.3.0.0:start button for windows 8:stardock software, inc
c:\program files (x86)\stardock\start8\start8_64.dll

propsys.dll.mui:7.00.9600.16384:microsofts egenskapssystem:microsoft corporation
c:\windows\system32\propsys.dll

dwmapi.dll.mui:6.3.9600.16384:api fà¶r microsoft fà¶nsterhanterare fà¶r skrivbordet:microsoft corporation
c:\windows\system32\dwmapi.dll


services list
4game-service : 4game-service
adobearmservice : adobe acrobat update service
iastordatamgrsvc : intel(r) rapid storage technology
intel(r) capability licensing service interface : intel(r) capability licensing service interface
intel(r) me service : intel(r) me service
intel(r) proset monitoring service : intel(r) proset monitoring service
ipoverusbsvc : windows phone ip over usb transport (ipoverusbsvc)
isctagent : intel(r) smart connect technology agent
jhi_service : intel(r) dynamic application loader host interface service
lms : intel(r) management and security application local management service
mssql$sqlexpress : sql server (sqlexpress)
nvnetworkservice : nvidia network service
nvstreamsvc : nvidia streamer service
nvsvc : nvidia display driver service
spooler : print spooler
sqlwriter : sql server vss writer
start8 : stardock start8
stereo service : nvidia stereoscopic 3d driver service
stisvc : windows image acquisition (wia)
vmms : hyper-v virtual machine management
wdnissvc : windows defender network inspection service
windefend : windows defender service
wmpnetworksvc : windows media player network sharing service
wsearch : windows search

 

%systemroot%\system32\wexile.dll


what should you do!
1) make windows backup (how to do it, google will say (cause i am not that good in english))
2) download lspfix.exe small app to remove such things (i see you have it, but somehow it is in your system folder)
3) start it as administrator (even if you are the only profile on the pc does not matter, push "run as administrator")
4) in the window, find this dll and move it to the right, tick where it is necessary
5) press okay and reboot...

if after reboot you won't have internet connection, load from backup made in p. 1) ... or reinstall your os completely, as you won't be able to play
and if after reboot you will have connection, congratz you are welcome

 

followed you instructions but still have the gg error.

the wexile.dll no longer shows up in the lsp fix utility so the file is gone.

 

here is the new output:

Spoiler

check4game version=1.9.3
cpu: intel(r) core(tm) i5-4670k cpu @ 3.40ghz
video: nvidia geforce gtx 760 / 9.18.13.3523 / 20140304
os(64) microsoft windows nt 6.3.9600.16452
.net 2.0.50727.8000 / memory: 16319 mbytes
date: maj 2014
files.cinn file info => size=593638 bytes
lastmodified=mon, 21 apr 2014 1903 gmt
hash=dd-65-a5-51-97-58-a0-35-b2-42-95-7b-1d-19-d4-5d
game: lineage2eu, env: eu-l2_live, current folder =>
c:\lineageii eu


nvspcap.dll size = 1048152 bytes

winsock2 namespace_catalog
%systemroot%\system32\napinsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\nlaapi.dll
%systemroot%\system32\mswsock.dll
%systemroot%\system32\winrnr.dll

winsock2 protocol_catalog
%systemroot%\system32\mswsock.dll

process list
nvvsvc.exe : nvidia driver helper service, version 335.23
jhi_service.exe : intel(r) dynamic application loader host interface
searchindexer.exe : indexerare fà¶r microsoft windows search,windowsâ® search
flashplayerplugin_13_0_0_206.exe : adobe flash player 13.0 r0,shockwave flash
explorer.exe : utforskaren,operativsystemet microsoftâ® windowsâ®
svchost.exe : và¤rdprocess fà¶r windows-tjà¤nster,operativsystemet microsoftâ® windowsâ®
intelmefwservice.exe : intel(r) me service
svchost.exe : và¤rdprocess fà¶r windows-tjà¤nster,operativsystemet microsoftâ® windowsâ®
vmms.exe : hantering av virtuell dator,operativsystemet microsoftâ® windowsâ®
jusched.exe : java(tm) update scheduler,java(tm) platform se auto updater
check4game.exe : check4game,check and diagnostic utility for 4game's games
wininit.exe : startprogrammet i windows,operativsystemet microsoftâ® windowsâ®
plugin-container.exe : plugin container for firefox,firefox
4game-service.exe : 4game client service,4game
nvnetworkservice.exe : nvidia network service
taskhostex.exe : và¤rdprocess fà¶r windows-aktiviteter,operativsystemet microsoftâ® windowsâ®
wmpnetwk.exe : windows media player network sharing service,operativsystemet microsoftâ® windowsâ®
taskeng.exe : motor fà¶r schemalà¤ggaren,operativsystemet microsoftâ® windowsâ®
wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
sqlservr.exe : sql server windows nt - 64 bit,microsoft sql server
nvtray.exe : nvidia settings
start8_64.exe : start8,stardock start8
nvscpapisvr.exe : stereo vision control panel api server
nvxdsync.exe : nvidia user experience driver component
sqlwriter.exe : sql server vss writer - 64 bit,microsoft sql server
skype.exe : skype ,skype
lms.exe : intel(r) local management service,intel(r) management and security application local management service
ipoverusbsvc.exe : ipoverusbsvc,ipoverusbpcsvcmanaged
dwm.exe : fà¶nsterhanteraren fà¶r skrivbordet,operativsystemet microsoftâ® windowsâ®
start8srv.exe : stardock start8 service,stardock start8
winlogon.exe : inloggningsprogram fà¶r windows,operativsystemet microsoftâ® windowsâ®
iastordatamgrsvc.exe : iastordatasvc
nvbackend.exe : nvidia geforce experience backend,nvidia geforce experience
iprosetmonitor.exe : intelâ® proset monitoring service
dashost.exe : device association framework provider host,microsoftâ® windowsâ® operating system
nvstreamsvc.exe : nvidia streamer service,nvidia streamer
dllhost.exe : com surrogate,microsoftâ® windowsâ® operating system
isctagent.exe : isct agent application,intelâ® smart connect technology
corstra.exe : c:\program files (x86)\corsair\k50 keyboard\corstra.exe
netsession_win.exe : akamai netsession client
lspfix.exe : c:\users\hjorth\downloads\lspfix.exe
conhost.exe : konsolfà¶nstervà¤rd,operativsystemet microsoftâ® windowsâ®
firefox.exe : firefox
skydrive.exe : skydrive sync engine host,microsoftâ® windowsâ® operating system
armsvc.exe : adobe acrobat update service
settingsynchost.exe : host process for setting synchronization,microsoftâ® windowsâ® operating system
wudfhost.exe : windows driver foundation - user-mode driver framework host process,operativsystemet microsoftâ® windowsâ®
mpcmdrun.exe : microsoft malware protection command line utility,microsoft malware protection
k50hid.exe : c:\program files (x86)\corsair\k50 keyboard\k50hid.exe
lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
msosync.exe : microsoft office document cache,microsoft office 2013
isctsystray8.exe : isct systray,isctsystray
heciserver.exe : intel(r) capability licensing service interface
spoolsv.exe : undersystem fà¶r utskriftshanteraren,operativsystemet microsoftâ® windowsâ®

modules list
notepad.exe.mui:6.3.9600.16384:anteckningar:microsoft corporation
c:\windows\system32\notepad.exe

ntdll.dll.mui:6.3.9600.16384:dll-fil fà¶r nt layer:microsoft corporation
c:\windows\system32\ntdll.dll

kernel32:6.3.9600.16384:klient-dll fà¶r windows nt base api:microsoft corporation
c:\windows\system32\kernel32.dll

kernelbase.dll.mui:6.3.9600.16384:klient-dll fà¶r windows nt base api:microsoft corporation
c:\windows\system32\kernelbase.dll

apphelp:6.3.9600.16384:klientbibliotek fà¶r programkompatibilitet:microsoft corporation
c:\windows\system32\apphelp.dll

advapi32.dll.mui:6.3.9600.16384:advanced windows 32 base api:microsoft corporation
c:\windows\system32\advapi32.dll

gdi32:6.3.9600.16421:gdi client dll:microsoft corporation
c:\windows\system32\gdi32.dll

user32:6.3.9600.16384:fleranvà¤ndarklient-dll-fil fà¶r windows:microsoft corporation
c:\windows\system32\user32.dll

msvcrt.dll:7.0.9600.16384:windows nt crt dll:microsoft corporation
c:\windows\system32\msvcrt.dll

comdlg32.dll.mui:6.3.9600.16384:dll-fil med vanliga dialogrutor:microsoft corporation
c:\windows\system32\comdlg32.dll

shell32.dll.mui:6.3.9600.16384:dll-fil fà¶r windows-grà¤nssnittet:microsoft corporation
c:\windows\system32\shell32.dll

winspool.drv.mui:6.3.9600.16384:drivrutin fà¶r windows-bufferthanterare:microsoft corporation
c:\windows\system32\winspool.drv

ole32.dll.mui:6.3.9600.16384:microsoft ole fà¶r windows:microsoft corporation
c:\windows\system32\ole32.dll

shlwapi.dll.mui:6.3.9600.16384:shell light-weight utility library:microsoft corporation
c:\windows\system32\shlwapi.dll

comctl32.dll.mui:6.3.9600.16384:bibliotek fà¶r anvà¤ndargrà¤nssnittskontroller:microsoft corporation
c:\windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\comctl32.dll

oleaut32.dll:6.3.9600.16451:microsoft corporation
c:\windows\system32\oleaut32.dll

sechost.dll.mui:6.3.9600.16384:host for scm/sddl/lsa lookup apis:microsoft corporation
c:\windows\system32\sechost.dll

rpcrt4.dll.mui:6.3.9600.16384:kà¶rning av rpc (remote procedure call):microsoft corporation
c:\windows\system32\rpcrt4.dll

combase.dll.mui:6.3.9600.16384:microsoft com fà¶r windows:microsoft corporation
c:\windows\system32\combase.dll

shcore.dll.mui:6.3.9600.16384:shcore:microsoft corporation
c:\windows\system32\shcore.dll

imm32:6.3.9600.16384:multi-user windows imm32 api client dll:microsoft corporation
c:\windows\system32\imm32.dll

msctf.dll.mui:6.3.9600.16384:dll-fil fà¶r msctf-servern:microsoft corporation
c:\windows\system32\msctf.dll

kernel.appcore.dll:6.3.9600.16384:appmodel api host:microsoft corporation
c:\windows\system32\kernel.appcore.dll

cryptbase.dll:6.3.9600.16384:base cryptographic api dll:microsoft corporation
c:\windows\system32\cryptbase.dll

bcryptprimitives.dll:6.3.9600.16384:windows cryptographic primitives library:microsoft corporation
c:\windows\system32\bcryptprimitives.dll

uxtheme.dll.mui:6.3.9600.16384:bibliotek fà¶r microsoft uxtheme:microsoft corporation
c:\windows\system32\uxtheme.dll

start8.dll:1.3.0.0:start button for windows 8:stardock software, inc
c:\program files (x86)\stardock\start8\start8_64.dll

propsys.dll.mui:7.00.9600.16384:microsofts egenskapssystem:microsoft corporation
c:\windows\system32\propsys.dll

dwmapi.dll.mui:6.3.9600.16384:api fà¶r microsoft fà¶nsterhanterare fà¶r skrivbordet:microsoft corporation
c:\windows\system32\dwmapi.dll


services list
4game-service : 4game-service
adobearmservice : adobe acrobat update service
iastordatamgrsvc : intel(r) rapid storage technology
intel(r) capability licensing service interface : intel(r) capability licensing service interface
intel(r) me service : intel(r) me service
intel(r) proset monitoring service : intel(r) proset monitoring service
ipoverusbsvc : windows phone ip over usb transport (ipoverusbsvc)
isctagent : intel(r) smart connect technology agent
jhi_service : intel(r) dynamic application loader host interface service
lms : intel(r) management and security application local management service
mssql$sqlexpress : sql server (sqlexpress)
nvnetworkservice : nvidia network service
nvstreamsvc : nvidia streamer service
nvsvc : nvidia display driver service
spooler : print spooler
sqlwriter : sql server vss writer
start8 : stardock start8
stereo service : nvidia stereoscopic 3d driver service
stisvc : windows image acquisition (wia)
vmms : hyper-v virtual machine management
wdnissvc : windows defender network inspection service
windefend : windows defender service
wmpnetworksvc : windows media player network sharing service
wsearch : windows search

ran a full check now and it updated the frost and now it works, thanks for your help.

 

you are welcome.