Game won't start

hello, i just bought new laptop to play l2, while i'm studiing away from home.

when i setup laptop, i installed latest graphic drivers and directx. next i downloaded game, and when it first gave me error i downloaded and installed visual c++ 2005 32bit + 64bit and c++ 2008 32bit + 64bit.

when i run the game, it brings on splash image and frost updates, then it gives me error saying this:

microsoft visual c++ runtime library
runtime error!
program: c:\games\...\l2.exe
r6025
- pure virtual function call

laptop is dell inspiron 5748:
- intel i7
- geforce 840m
- 8gb ram
- windows 8.1 64

thanks in advance!

 

hello!

please tell me what av are you using at the moment?

 

at the moment none, just set up laptop, i installed only drivers and game.

 

i'm looking for the solution. please give me some time and we will manage to go thru

 

sure, take time

 

i taken out the 1tb drive and placed 240gb ssd, fresh windows and drivers, still gave me same error

this laptop also have integrated graphic, can that can cause this problem? just thinking out loud...

 

any solutions yet? please, i'm leaving tommorow for students home and i wont be able to play from stationary computer fro whole week. my premium is active and i dont wanna waste it, or even miss double exp week for that matter =(

 

hello!

i might have solution for you. please contact me thru skype for quick teamviewer session

 

when i plugged in mouse, game started and is running smooth. can't believe its because mouse wasnt plugged in, is that even real?

btw, what kind of solution did you have in mind?

thanks for fast response as i know you guys are extra busy with transfers, you can tell staff to delete support ticket with same name "game won't start".