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Pls Help, non-starting client

Discussion in 'Technical Issues (Archive)' started by Really FUBAR, Feb 13, 2017.

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  1. Really FUBAR

    Really FUBAR User

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    I press play and i get the loading picture pop up and fades out, then a brief flash of the next picture and ...... nothing.

    i have found a work-around but would like to know more

    Is this compatible with the NCWest version of the game?
    i get the issue described in this thread and have found that if i load L2EU first and then L2 BOTH run fine.
    if i have L2 running then try to load L2EU OR L2Classic i get the problem mentioned.
    why will it not run if L2 is running but L2 does not care if L2EU is running?

    The reason i WANT to have both running is that i was thinking of moving to this version of the game and wanted to try it before i did, whilst not missing out on other version in case i do not move. (best of both worlds)
    I dont like having to close all of my L2 clients down to load up my L2EU ones then have to load them back up.

    Any help is much appreciated
     
  2. __JTB

    __JTB User

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    My guess it is because of Frost. Frost is the protection software that 4game versions of the game are using. Probably it doesn't like if an unknown version of L2 is already running. Just keep using your workaround.
     
  3. casillias

    casillias Technical specialist Innova Group

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  4. Really FUBAR

    Really FUBAR User

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    this is for L2EU but have the same problem trying to run Classic too. Classic just started fine.
    Code:
    check4game ver=2.1.4, uptime=16d 16h 10m, ra
    CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
    VIDEO: AMD Radeon HD 6900 Series / 15.201.1151.1008 / 20151104
    DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080
    DeviceName: DISPLAY2, BPP: 32, P:False, 1920x1080
    DeviceName: DISPLAY3, BPP: 32, P:False, 1920x1080
    OS(64) Microsoft Windows NT 6.3.14393.693
    OS Name: Windows 10 Pro
    .NET 2.0.50727.8745 / MEMORY: 24539 MBytes
    report Date: 13.02.2017 14-42-48 +00:00 GMT
    game: lineage2eu, env: eu-l2_live, current folder =>
    F:\Games\LineageII EU
    config=default
     
     
    Download the LSP list
    http://www.check4game.com/proc/lsp.txt => OK
     
    WinSock2 NameSpace_Catalog
    %SystemRoot%\system32\napinsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\pnrpnsp.dll
    %SystemRoot%\system32\NLAapi.dll
    %SystemRoot%\System32\mswsock.dll
    %SystemRoot%\System32\winrnr.dll
    C:\Program Files (x86)\Bonjour\mdnsNSP.dll
     
    WinSock2 Protocol_Catalog
    %SYSTEMROOT%\system32\BfLLR.dll
    %SystemRoot%\system32\mswsock.dll
     
    Download the list of incompatible processes
    http://www.check4game.com/proc/proc.txt => OK
     
    Process list
    lsass.exe : Local Security Authority Process (10.0.14393.187)
    winlogon.exe : Windows Logon Application (10.0.14393.0)
    svchost.exe : Host Process for Windows Services (10.0.14393.0)
    dwm.exe : Desktop Window Manager (10.0.14393.0)
    atiesrxx.exe : AMD External Events Service Module (6.14.11.1199)
    atieclxx.exe : AMD External Events Client Module (6.14.11.1199)
    spoolsv.exe : Spooler SubSystem App (10.0.14393.0)
    mDNSResponder.exe : Bonjour Service (3,1,0,1)
    BFNService.exe : C:\Program Files\Bigfoot Networks\Killer Network Manager\BFNService.exe
    AppleMobileDeviceService.exe : MobileDeviceService (3.3.0.0)
    OfficeClickToRun.exe : Microsoft Office Click-to-Run (SxS) (16.0.7571.1343)
    escsvc64.exe : Epson Scanner Service (64bit) (1.1)
    E_S50RPB.EXE : EPSON Status Monitor 3 (7.01)
    E_S60RPB.EXE : EPSON Status Monitor 3 (8.00)
    IpOverUsbSvc.exe : Windows IP Over USB PC Service (10.0.10586.15)
    (2428) ENAgent.exe : ENAgent (1.0.2.12)
    NitroPDFReaderDriverService2x64.exe : Nitro PDF Spool Service (7.0.0.1)
    LogiRegistryService.exe : Logitech Surround Sound Service (8.83.85)
    mepService.exe : MyEpson Portal Service (1.0.3.1)
    RealPlayerUpdateSvc.exe : C:\program files (x86)\real\realplayer\UpdateService\RealPlayerUpdateSvc.exe
    rpdsvc.exe : RealTimes Desktop Service (18.1.6.161)
    dasHost.exe : Device Association Framework Provider Host (10.0.14393.82)
    TeamViewer_Service.exe : TeamViewer 11 (11.0)
    splwow64.exe : Print driver host for applications (10.0.14393.351)
    mep.exe : MyEpson Portal (1.1.2.4)
    sihost.exe : Shell Infrastructure Host (10.0.14393.0)
    taskhostw.exe : Host Process for Windows Tasks (10.0.14393.0)
    TeamViewer.exe : TeamViewer 11 (11.0)
    RuntimeBroker.exe : Runtime Broker (10.0.14393.0)
    tv_w32.exe : TeamViewer 11 (11.0)
    tv_x64.exe : TeamViewer 11 (11.0)
    explorer.exe : Windows Explorer (10.0.14393.0)
    ShellExperienceHost.exe : Windows Shell Experience Host (10.0.14393.447)
    SearchIndexer.exe : Microsoft Windows Search Indexer (7.0.14393.0)
    SettingSyncHost.exe : Host Process for Setting Synchronization (10.0.14393.594)
    audiodg.exe : Windows Audio Device Graph Isolation (10.0.14393.0)
    LCore.exe : Logitech Gaming Framework (8.83.85)
    LCDPictureViewer.exe : Logitech Picture Viewer (8.83.85)
    LCDMovieViewer.exe : Logitech LCD Movie Viewer (8.83.85)
    LCDClock.exe : Logitech LCD Clock/Performance Monitor (8.83.85)
    LCDYT.exe : Logitech LCD Video Player for YouTube™ (8.83.85)
    LCDMedia.exe : Logitech G-series Media Display (8.83.85)
    LCDCountdown.exe : Logitech G-series LCD Countdown Timer (8.83.85)
    LCDPOP3.exe : Logitech G-series POP3 Monitor (8.83.85)
    LCDWebCam.exe : Logitech LCD Webcam Viewer (8.83.85)
    LCDRSS.exe : Logitech G-series LCD RSS (8.83.85)
    MSASCuiL.exe : Windows Defender notification icon (4.10.14393.187)
    OneDrive.exe : Microsoft OneDrive (17.3.6743.1212)
    Dashlane.exe : Dashlane (4.6.6)
    DashlanePlugin.exe : C:\Users\David Taylor\AppData\Roaming\Dashlane\DashlanePlugin.exe
    paConsole.exe : PrinterAnywhere Console (2.3.8.0)
    CCleaner64.exe : CCleaner (5.26.00.5937)
    netsession_win.exe : Akamai NetSession Client (1.9.5.2)
    secd.exe : Apple Security Manager (6.0.0.0)
    E_YATIPFE.EXE : EPSON Status Monitor 3 (10.00)
    MOM.exe : Catalyst Control Center: Monitoring program (4.5.0.0)
    Steam.exe : Steam Client Bootstrapper (01.00.00.01)
    USB Printer Controller.exe : TP-LINK USB Printer Controller (1.14.0613)
    CCC.exe : Catalyst Control Center: Host application (4.5.0.0)
    EEventManager.exe : EEventManager Application (3.2.0.0)
    jusched.exe : Java Update Scheduler (2.8.111.14)
    OGMMon.exe : C:\Program Files (x86)\UtechSmart 16400DPI VENUS Gaming Mouse\OGMMon.exe
    steamwebhelper.exe : Steam Client WebHelper (01.00.00.01)
    SteamService.exe : Steam Client Service (01.00.00.01)
    SystemSettingsBroker.exe : System Settings Broker (10.0.14393.0)
    wmpnetwk.exe : Windows Media Player Network Sharing Service (12.0.14393.0)
    jucheck.exe : Java Update Checker (2.8.111.14)
    Ventrilo.exe : Ventrilo Client Program (3.0.8.0)
    ts3client_win64.exe : TeamSpeak 3 Client (3.1.0.0)
    dllhost.exe : COM Surrogate (10.0.14393.0)
    ApplicationFrameHost.exe : Application Frame Host (10.0.14393.0)
    FAHWindow64.exe : File Association Helper (3.0.0.3)
    WzPreloader.exe : WinZip Preloader (21.0.12295.0)
    WzSyncHelper64.exe : WinZip SyncHelper (21.0 (12295))
    guiminer.exe : F:\Downloads\guiminer\guiminer.exe
    RemindersServer.exe : Reminders WinRT OOP Server (10.0.14393.693)
    SearchUI.exe : Search and Cortana application (10.0.14393.693)
    Music.UI.exe : Music Application (10.16122.1027.0)
    fontdrvhost.exe : Usermode Font Driver Host (10.0.14393.447)
    4game-service.exe : 4game client service (3.6.1.217)
    4game-tray.exe : 4game tray (3.6.1.217)
    firefox.exe : Firefox (51.0.1)
    EXCEL.EXE : Microsoft Excel (16.0.7571.2109)
    FileCoAuth.exe : Microsoft OneDriveFile Co-Authoring Executable (17.3.6743.1212)
    SkypeHost.exe : Microsoft Skype Preview (11.11.105.0)
    GoogleUpdate.exe : Google Installer (1.3.29.5)
    DbxSvc.exe : Dropbox Service (1.0.20.0)
    Dropbox.exe : Dropbox (19.4.13)
    APSDaemon.exe : Apple Push (2.5.12.49)
    iCloudServices.exe : iCloud Services (5.0.0.0)
    ApplePhotoStreams.exe : iCloud Photo Stream (53.0.0.61)
    iCloudPhotos.exe : iCloud Photo Library (6.0.0.0)
    iCloudDrive.exe : iCloud Drive (6.0.0.0)
    iPodService.exe : iPodService Module (64-bit) (12.5.5.5)
    iTunesHelper.exe : iTunesHelper (12.5.5.5)
    realsched.exe : RealNetworks Scheduler (18.1.6.161)
    GameBarPresenceWriter.exe : Gamebar Presence Writer (10.0.14393.0)
    L2.bin : F:\Lineage II\System\L2.bin
    GameMon.des : nProtect Game Monitor Rev 2390 (2016.2.12.1)
    AwesomiumProcess.exe : Awesomium v1.6.5 (1.6.5.0)
    NCLauncherR.exe : NCLauncher Module (3.1.0.60)
    chrome.exe : Google Chrome (56.0.2924.87)
    MpCmdRun.exe : Microsoft Malware Protection Command Line Utility (4.10.14393.0)
    plugin-container.exe : Plugin Container for Firefox (51.0.1)
    (95572) FlashPlayerPlugin_24_0_0_194.exe : Adobe Flash Player 24.0 r0 (24,0,0,194)
    "C:\WINDOWS\System32\Macromed\Flash\FlashPlayerPlugin_24_0_0_194.exe" --proxy-stub-channel=Flash95444.11797940.5397 --host-broker-channel=Flash95444.11797940.6794 --host-pid=95444 --host-npapi-version=29 --plugin-path="C:\WINDOWS\System32\Macromed\Flash\NPSWF32_24_0_0_194.dll"
    (58220) FlashPlayerPlugin_24_0_0_194.exe : Adobe Flash Player 24.0 r0 (24,0,0,194)
    "C:\WINDOWS\System32\Macromed\Flash\FlashPlayerPlugin_24_0_0_194.exe" --channel=95572.012FF810.1323681363 --proxy-stub-channel=Flash95444.11797940.5397 --plugin-path="C:\WINDOWS\System32\Macromed\Flash\NPSWF32_24_0_0_194.dll" --host-npapi-version=29 --type=renderer
    smartscreen.exe : SmartScreen (10.0.14393.0)
    WmiPrvSE.exe : WMI Provider Host (10.0.14393.0)
    check4game.exe : check4game (2.1.4.0)
     
    Services list
    AMD External Events Utility : AMD External Events Utility
    Apple Mobile Device Service : Apple Mobile Device Service
    Audiosrv : Windows Audio
    Bigfoot Networks Killer Service : Bigfoot Networks Killer Service
    Bonjour Service : Bonjour Service
    ClickToRunSvc : Microsoft Office Click-to-Run Service
    DbxSvc : DbxSvc
    DiagTrack : Connected User Experiences and Telemetry
    ENAgent : Epson Redirect Agent
    EpsonScanSvc : Epson Scanner Service
    EPSON_PM_RPCV4_04 : EPSON V3 Service4(04)
    EPSON_PM_RPCV4_06 : EPSON V3 Service4(06)
    gupdate : Google Update Service (gupdate)
    IpOverUsbSvc : Windows Phone IP over USB Transport (IpOverUsbSvc)
    LogiRegistryService : Logitech Gaming Registry Service
    MyEpson Portal Service : MyEpson Portal Service
    NitroReaderDriverReadSpool2 : NitroPDFReaderDriverCreatorReadSpool2
    "C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe"
    RealPlayerUpdateSvc : RealPlayer Update Service
    RealTimes Desktop Service : RealTimes Desktop Service
    Spooler : Print Spooler
    Steam Client Service : Steam Client Service
    stisvc : Windows Image Acquisition (WIA)
    TeamViewer : TeamViewer 11
    Wcmsvc : Windows Connection Manager
    WdNisSvc : Windows Defender Network Inspection Service
    WinDefend : Windows Defender Service
    WMPNetworkSvc : Windows Media Player Network Sharing Service
    WSearch : Windows Search
    CDPUserSvc_62e70 : CDPUserSvc_62e70
    OneSyncSvc_62e70 : Sync Host_62e70
    PimIndexMaintenanceSvc_62e70 : Contact Data_62e70
    UnistoreSvc_62e70 : User Data Storage_62e70
    UserDataSvc_62e70 : User Data Access_62e70
    4game-service : 4game-service
    iPod Service : iPod Service
    
    Feb 13, 2017
    i had originally posted this in the tech section but was deleted for being "off topic" so reposted in the Q&A section.
     
    Last edited: Feb 13, 2017
  5. casillias

    casillias Technical specialist Innova Group

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    Sorry read wrong first, your problem is you cannot run ncw and our servers at once?
    You tried running our server first and then ncw?
     
  6. Really FUBAR

    Really FUBAR User

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    Yes it will work if i start your server clients first then the NCW ones but not the other way round? is this intended?
    But it gets annoying when yours disconnect and i have to take down all 3 of the NCW ones to open 2-3 of yours then restart 3 NCW. Saturday it was about every hour or two so gave up loading your servers on Sunday.

    L2Classic has just loaded up with 3 NCW clients running but not L2EU!!!!
    sometimes i have noticed that i have to load L2EU up before L2Classic too as it does not seem to like that running first either
     
  7. casillias

    casillias Technical specialist Innova Group

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    Be careful, cause it GameGuard (ncw security system) can think you are trying to hack it with such actions, as Frost and GG conflict with each other.
    And yes, it normal. Competing companies, you know
     
  8. Really FUBAR

    Really FUBAR User

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    Ok thank you for your advice.
    are you suggesting i stop playing one of the two systems in favour of the other before i have had the chance to "test the water" with your system? or is there no issue if your system was started first?
    and i can understand GG and frost conflicting (competing companies etc) but to have L2classic and L2EU conflicting seems a little odd??
     
  9. casillias

    casillias Technical specialist Innova Group

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    There was an issue on ru main and ru cl versions, first you had to run main and then classic clients, tried this order?
     
    Really FUBAR likes this.
  10. Really FUBAR

    Really FUBAR User

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    Thank you for the explanation, that was the only way i could get it to work.
    i loaded up EU then classic then swapped account and loaded up EU and it shut down classic!.
    i guess i will have to load up EU account 1, EU account 2 then swap back to account 1 for Classic.

    What about the other question?
     
  11. Fragola

    Fragola User

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    Unfortunately, license applies only to one of the territories, so running both versions is not supported.
     
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