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Lags/Disconnects/Unplaylable Game

Discussion in 'Technical Issues (Archive)' started by Neville, Mar 22, 2017.

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  1. Neville

    Neville User

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    Hello everyone I'm having problems with lags on this server. The game is not playlable I play 10 sec and 30 sec im stucked in lag. My connection from speedtest to Frankfurt is almost 60 Mbps and ping is 33. I dont know where is problem I'm having clean instalation of Windows without any software which can cause this problem. On any other server I played everything was fine. The problem occured only here. I'm from Slovakia. My ISP is Slovak Telecom. Thanks for help.
     
    Neville, Mar 22, 2017
    #1
  2. yLogy

    yLogy User

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    Your internet provider was modernizing his network in whole country few months ago, and from that moment route to Innova server isnt good. U propably lose some packets in Deutsche Telekom servers in germany and it causing your lags. Try contact GM team via support, they will give u information how to check trace route from your home to game servers (geo.l2.eu). Most likely u will see this problem with lost pockets somewhere on they way and its caused because your provider changed setup of his network somehow so maybe after confirmation from support services u can contack Telekom.


    Another solution is to try WTFast. For me its working. I have same provider, without WTFast i have 10+ seconds lags at prime time, with WTFast its OK.
     
    yLogy, Mar 22, 2017
    #2
  3. sellocan

    sellocan User

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    I have stupid lag too. Im sure I have stable internet to play this game. I also tested my connection on other games/servers and its perfect. I have lag here especially at specific zones. Game is unplyable for me. Thank you 4game, consider buying a better internet.
     
    sellocan, Mar 22, 2017
    #3
  4. krege

    krege User

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    krege, Mar 23, 2017
    #4
  5. Neville

    Neville User

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    PING:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Milos Dronzek>ping geo.l2.eu -l 1000 -n 100
    Pinging geo.l2.eu [109.105.156.10] with 1000 bytes of data:
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Request timed out.
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=58ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Request timed out.
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Reply from 109.105.156.10: bytes=1000 time=57ms TTL=250
    Ping statistics for 109.105.156.10:
    Packets: Sent = 100, Received = 80, Lost = 20 (20% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 57ms, Maximum = 58ms, Average = 57ms
    C:\Users\Milos Dronzek>

    TRACERROUTE:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Milos Dronzek>tracert geo.l2.eu
    Tracing route to geo.l2.eu [109.105.156.10]
    over a maximum of 30 hops:
    1 <1 ms <1 ms <1 ms csp1.zte.com.cn [192.168.1.1]
    2 20 ms 19 ms 18 ms st-static-bckb-172.213-81-233.telecom.sk [213.81
    .233.172]
    3 30 ms 27 ms 27 ms st-static-bckb-133.213-81-236.telecom.sk [213.81
    .236.133]
    4 28 ms 27 ms 27 ms dupdevs-static-217.213-81-253.telecom.sk [213.81
    .253.217]
    5 26 ms 26 ms 26 ms st-static-srk219.87-197-196.telecom.sk [87.197.1
    96.219]
    6 32 ms 32 ms 32 ms brat-b1-link.telia.net [62.115.148.230]
    7 32 ms 32 ms 32 ms win-bb2-link.telia.net [62.115.120.160]
    8 45 ms 45 ms 45 ms ffm-bb4-link.telia.net [80.91.246.28]
    9 45 ms 45 ms 48 ms ffm-b1-link.telia.net [62.115.116.162]
    10 * 57 ms 56 ms telindus-ic-315180-ffm-b1.c.telia.net [80.239.19
    3.110]
    11 * 59 ms 59 ms static-31-204-88-150.telindustelecom.lu [31.204.
    88.150]
    12 56 ms * * 109.105.156.10
    13 56 ms 56 ms 56 ms 109.105.156.10
    Trace complete.
    C:\Users\Milos Dronzek>

    PATHPING:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Milos Dronzek>pathping geo.l2.eu
    Tracing route to geo.l2.eu [109.105.156.10]
    over a maximum of 30 hops:
    0 MilosDronzek-PC [192.168.1.10]
    1 csp3.zte.com.cn [192.168.1.1]
    2 st-static-bckb-172.213-81-233.telecom.sk [213.81.233.172]
    3 st-static-bckb-133.213-81-236.telecom.sk [213.81.236.133]
    4 dupdevs-static-217.213-81-253.telecom.sk [213.81.253.217]
    5 st-static-srk219.87-197-196.telecom.sk [87.197.196.219]
    6 brat-b1-link.telia.net [62.115.148.230]
    7 win-bb2-link.telia.net [62.115.120.160]
    8 ffm-bb4-link.telia.net [80.91.246.28]
    9 ffm-b1-link.telia.net [62.115.116.162]
    10 telindus-ic-315180-ffm-b1.c.telia.net [80.239.193.110]
    11 * * static-31-204-88-150.telindustelecom.lu [31.204.88.150]
    12 109.105.156.10
    Computing statistics for 300 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 MilosDronzek-PC [192.168.1.10]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% csp1.zte.com.cn [192.168.1.1]
    0/ 100 = 0% |
    2 20ms 0/ 100 = 0% 0/ 100 = 0% st-static-bckb-172.213-81-233.tele
    com.sk [213.81.233.172]
    0/ 100 = 0% |
    3 --- 100/ 100 =100% 100/ 100 =100% st-static-bckb-133.213-81-236.tele
    com.sk [213.81.236.133]
    0/ 100 = 0% |
    4 --- 100/ 100 =100% 100/ 100 =100% dupdevs-static-217.213-81-253.tele
    com.sk [213.81.253.217]
    0/ 100 = 0% |
    5 --- 100/ 100 =100% 100/ 100 =100% st-static-srk219.87-197-196.teleco
    m.sk [87.197.196.219]
    0/ 100 = 0% |
    6 33ms 0/ 100 = 0% 0/ 100 = 0% brat-b1-link.telia.net [62.115.148
    .230]
    0/ 100 = 0% |
    7 32ms 0/ 100 = 0% 0/ 100 = 0% win-bb2-link.telia.net [62.115.120
    .160]
    0/ 100 = 0% |
    8 45ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb4-link.telia.net [80.91.246.
    28]
    2/ 100 = 2% |
    9 46ms 2/ 100 = 2% 0/ 100 = 0% ffm-b1-link.telia.net [62.115.116.
    162]
    21/ 100 = 21% |
    10 56ms 26/ 100 = 26% 3/ 100 = 3% telindus-ic-315180-ffm-b1.c.telia.
    net [80.239.193.110]
    0/ 100 = 0% |
    11 60ms 23/ 100 = 23% 0/ 100 = 0% static-31-204-88-150.telindustelec
    om.lu [31.204.88.150]
    0/ 100 = 0% |
    12 56ms 23/ 100 = 23% 0/ 100 = 0% 109.105.156.10
    Trace complete.
    C:\Users\Milos Dronzek>


    WINMTR
    |------------------------------------------------------------------------------------------|
    | WinMTR statistics |
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    | csp3.zte.com.cn - 0 | 1598 | 1598 | 0 | 0 | 2 | 0 |
    |st-static-bckb-172.213-81-233.telecom.sk - 0 | 1599 | 1599 | 18 | 19 | 74 | 19 |
    |st-static-bckb-133.213-81-236.telecom.sk - 0 | 1598 | 1598 | 26 | 28 | 53 | 27 |
    |dupdevs-static-217.213-81-253.telecom.sk - 0 | 1598 | 1598 | 25 | 27 | 31 | 26 |
    | st-static-srk219.87-197-196.telecom.sk - 0 | 1598 | 1598 | 26 | 26 | 28 | 26 |
    | brat-b1-link.telia.net - 0 | 1598 | 1598 | 32 | 32 | 88 | 32 |
    | win-bb2-link.telia.net - 0 | 1598 | 1598 | 31 | 32 | 46 | 33 |
    | ffm-bb4-link.telia.net - 0 | 1598 | 1598 | 44 | 45 | 47 | 45 |
    | ffm-b1-link.telia.net - 0 | 1598 | 1598 | 44 | 46 | 90 | 45 |
    | telindus-ic-315180-ffm-b1.c.telia.net - 25 | 812 | 614 | 56 | 56 | 71 | 57 |
    | static-31-204-88-150.telindustelecom.lu - 28 | 769 | 560 | 58 | 59 | 94 | 59 |
    | 109.105.156.10 - 24 | 829 | 635 | 55 | 56 | 58 | 56 |
    |________________________________________________|______|______|______|______|______|______|
     
    Last edited by a moderator: Mar 25, 2017
    Neville, Mar 23, 2017
    #5
  6. Neville

    Neville User

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    lf solution :-D i hope i didn't spend 30 min of my life doing this research
     
    Neville, Mar 24, 2017
    #6
  7. zauliuz

    zauliuz User

    Joined:
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    call ISP support and say that you have a problem.. (even if they are not in houston :D )
    so many ping timeouts...
     
    zauliuz, Mar 24, 2017
    #7
  8. krege

    krege User

    Joined:
    02.02.12
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    Very bad result on the very first hop. Contact your ISP Support as suggested above with logs you provided here.
     
    krege, Mar 25, 2017
    #8
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