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Automatic disconnection

Discussion in 'Technical Issues (Archive)' started by BamBamVzla, Apr 8, 2017.

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  1. BamBamVzla

    BamBamVzla User

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    Hi, please help o log in and start game but when finally enter the game it just disconect as soon as game show up. ty
     
  2. BamBamVzla

    BamBamVzla User

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    Please some help [​IMG]
     
  3. krege

    krege User

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    Are there any error messages in notification area (right bottom corner)?
     
  4. BamBamVzla

    BamBamVzla User

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    no man nothing as the picture you see thast all i log in and inmidietly disconnect i already re-install

    i saw a windows 10 post (i have windows 10 and opening in google chrome) that can be an issue ?
     
  5. krege

    krege User

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  6. BamBamVzla

    BamBamVzla User

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    ok i delete everithing and download and reinstall the game again and i can play! ! ! but as soon as i restart it crash (disconnect automatic) again....! so what could it be ?

    the only program running is steam and parkcontrol
     
  7. krege

    krege User

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  8. BamBamVzla

    BamBamVzla User

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    |------------------------------------------------------------------------------------------|
    | WinMTR statistics |
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    | 192.168.1.1 - 0 | 949 | 949 | 0 | 6 | 909 | 66 |
    | 192.168.0.1 - 2 | 883 | 866 | 2 | 11 | 1099 | 21 |
    | No response from host - 100 | 190 | 0 | 0 | 0 | 0 | 0 |
    | 10.48.40.89 - 5 | 803 | 766 | 11 | 25 | 205 | 94 |
    | 10.48.42.185 - 6 | 783 | 741 | 11 | 38 | 1059 | 76 |
    | 63.245.70.65 - 7 | 751 | 701 | 52 | 72 | 1176 | 130 |
    |xe-0-0-45-0.a00.miamfl02.us.bb.gin.ntt.net - 10 | 688 | 623 | 54 | 70 | 194 | 80 |
    | ae-4.r05.miamfl02.us.bb.gin.ntt.net - 9 | 711 | 651 | 54 | 100 | 575 | 189 |
    | be2914.ccr21.mia03.atlas.cogentco.com - 20 | 535 | 432 | 67 | 127 | 1343 | 266 |
    | be2055.ccr22.mia01.atlas.cogentco.com - 24 | 495 | 381 | 66 | 127 | 1132 | 186 |
    | be2123.ccr42.atl01.atlas.cogentco.com - 45 | 341 | 189 | 67 | 84 | 1132 | 73 |
    | be2113.ccr42.dca01.atlas.cogentco.com - 48 | 328 | 173 | 80 | 171 | 569 | 569 |
    | be2807.ccr42.jfk02.atlas.cogentco.com - 38 | 383 | 241 | 85 | 191 | 1280 | 193 |
    | be2490.ccr42.lon13.atlas.cogentco.com - 40 | 371 | 226 | 161 | 193 | 1286 | 178 |
    | be12489.ccr42.par01.atlas.cogentco.com - 40 | 371 | 226 | 167 | 194 | 568 | 187 |
    | be2381.rcr21.lux01.atlas.cogentco.com - 33 | 414 | 280 | 175 | 198 | 1283 | 498 |
    | 149.6.66.82 - 39 | 375 | 231 | 175 | 196 | 1279 | 187 |
    | 109.105.156.10 - 1 | 929 | 924 | 173 | 192 | 626 | 557 |
    |________________________________________________|______|______|______|______|______|______|
    WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
    Apr 11, 2017
    s.JPG
     
  9. iVoid

    iVoid User

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    Hey i have same issue ,but with the little difference im getting notification from Frost system tray icon:

    4game was updated, scanned for malware with paid latest malwarebytes, microsoft security essenstials. Internet connection tested fully and working perfectly. Tried with my second internet provider- same thing.

    Result:
    Disconnect 10 seconds after i log my toon exactly.
     
  10. krege

    krege User

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    You should send this log to your ISP Support.

    Absolutely different.
    Some process(es) interfere to the game one. Nothing could be done here on forum. Issue to Support.
     
  11. BamBamVzla

    BamBamVzla User

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    hi krege, if i re-install all over again i can play as soon as game finish download but when i restart laptop i no longer can play it automatic disconnect. but now i realize thar using this program you gave i can open game but it move really laggy something that dont happen on first time play after re-install
     
  12. krege

    krege User

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    Your internet connection is very bad. Package losts, ping jumps. The reason could be in wifi or gprs module, in cable connected to ISP equipment, in ISP equipment.

    For wifi try direct cable connection. For gprs... well, online gaming is not what designed for such a things. For ISP equipment you should contact your ISP Support.
     
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