My account in ramona was hacked. im a clan leader lost everithing on my main character and all the adena on the clan warehouse and arround 90 euros on l2 store... today i woke up and my character was naked, never shared account.
Know same situation, and feel sorry for u About tickets to support... well goodluck my cp leader is waitng 10 days and still no answer to his ticket.
Agree, pretty long waiting getting reply on tickets But guess get account restored when they see u didnt share your acc
For future i admire to protect account with phone number, and being scammed is really bad so I feel sorry for you GL,
There is one problem Last if he got Keylogger/Trojan or other ****, this can avoid phone number protection... by logging from his pc/browser if he gave trusted