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Dc and lags everytime

Discussion in 'Technical Issues (Archive)' started by Manzano, May 15, 2017.

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  1. Manzano

    Manzano User

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    Hi i can't play sinde 2 weeks ago i have lag and dc every 1-2 mins, i use ping eu.4game.com -l 1000 -n 100 and i lost a lot of packets like 10-30%.
     
    Manzano, May 15, 2017
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  2. MrOurk

    MrOurk User

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    For what are you setting the lenght of packets to 1000? Try to download WinMTR and make a test to the server machines and post the status here, I guess some IT guy will help
     
    MrOurk, May 15, 2017
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  3. Manzano

    Manzano User

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    ok i am doing it if i use ping with www.google.com i don't lost any packet.
    May 15, 2017
    |------------------------------------------------------------------------------------------|
    | WinMTR statistics |
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    | 192.168.0.1 - 0 | 646 | 646 | 0 | 0 | 3 | 0 |
    | 185.150.80.1.dynamic.users.t92.es - 0 | 646 | 646 | 1 | 3 | 29 | 2 |
    | 192.168.1.254 - 0 | 646 | 646 | 0 | 2 | 20 | 1 |
    | 212.231.2.202 - 0 | 646 | 646 | 11 | 14 | 33 | 15 |
    | 212.230.7.30 - 0 | 646 | 646 | 10 | 13 | 212 | 11 |
    | 10.97.10.166 - 0 | 646 | 646 | 10 | 12 | 44 | 11 |
    | 10.14.2.18 - 0 | 646 | 646 | 11 | 12 | 45 | 36 |
    | 80.249.210.155 - 8 | 503 | 467 | 46 | 48 | 67 | 47 |
    | static-31-204-89-4.telindustelecom.lu - 7 | 519 | 487 | 46 | 48 | 57 | 48 |
    | static-31-204-88-146.telindustelecom.lu - 20 | 367 | 297 | 46 | 49 | 104 | 48 |
    | 109.105.153.9 - 15 | 411 | 352 | 46 | 48 | 61 | 47 |
    |________________________________________________|______|______|______|______|______|______|
    WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


    This ? ty for your time.
     
    Manzano, May 15, 2017
    #3
  4. MrOurk

    MrOurk User

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    You have done it wrongly, first you need to wait till the moment you get lags, then you should open that program, test this server: geo.l2.eu and run it for 15 mins and then paste the logs here to know what's going on
     
    MrOurk, May 15, 2017
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  5. Manzano

    Manzano User

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    i was playing while i was doing it and i dc 2 times, but i try again.
    May 15, 2017
    |------------------------------------------------------------------------------------------|
    | WinMTR statistics |
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    | 192.168.0.1 - 0 | 939 | 939 | 0 | 0 | 1 | 0 |
    | 185.150.80.1.dynamic.users.t92.es - 0 | 939 | 939 | 1 | 2 | 28 | 2 |
    | 192.168.1.254 - 0 | 939 | 939 | 0 | 1 | 16 | 1 |
    | 212.231.2.202 - 0 | 939 | 939 | 11 | 16 | 44 | 25 |
    | 212.230.7.30 - 1 | 936 | 935 | 10 | 14 | 243 | 12 |
    | 10.97.10.165 - 0 | 939 | 939 | 10 | 11 | 45 | 11 |
    | 10.15.2.18 - 0 | 939 | 939 | 11 | 12 | 52 | 12 |
    | 80.249.210.155 - 6 | 776 | 735 | 12 | 47 | 59 | 43 |
    | static-31-204-89-4.telindustelecom.lu - 7 | 737 | 686 | 12 | 47 | 51 | 41 |
    | be2235.ccr21.bio02.atlas.cogentco.com - 96 | 195 | 8 | 0 | 16 | 17 | 16 |
    | be2475.ccr41.par01.atlas.cogentco.com - 96 | 195 | 8 | 0 | 29 | 30 | 29 |
    | be2380.rcr21.lux01.atlas.cogentco.com - 96 | 195 | 8 | 0 | 36 | 37 | 36 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 189 | 0 | 0 | 0 | 0 | 0 |
    |________________________________________________|______|______|______|______|______|______|
    WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

    Here is i was playing 15 mins i got 6 dc and need to relogin all times. i am playing in server ramona and i am from spain.
     
    Manzano, May 15, 2017
    #5
  6. Manzano

    Manzano User

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    this is a tracert

    Traza a la dirección geo.l2.eu [109.105.156.10]
    sobre un máximo de 30 saltos:
    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 10 ms 11 ms 8 ms 185.150.80.1.dynamic.users.t92.es [185.150.80.1]
    3 1 ms 1 ms 1 ms 192.168.1.254
    4 12 ms 17 ms 12 ms 212.231.2.202
    5 11 ms 11 ms 11 ms 212.230.7.30
    6 11 ms 11 ms 11 ms 10.97.10.165
    7 12 ms 11 ms 12 ms 10.15.2.18
    8 48 ms 48 ms 48 ms 80.249.210.155
    9 48 ms 48 ms 48 ms static-31-204-89-4.telindustelecom.lu [31.204.89.4]
    10 * * * Tiempo de espera agotado para esta solicitud.
    11 * * * Tiempo de espera agotado para esta solicitud.
    12 * * * Tiempo de espera agotado para esta solicitud.
    13 * * * Tiempo de espera agotado para esta solicitud.
    14 * * * Tiempo de espera agotado para esta solicitud.
    15 * * * Tiempo de espera agotado para esta solicitud.
    16 * * * Tiempo de espera agotado para esta solicitud.
    17 * * * Tiempo de espera agotado para esta solicitud.
    18 * * * Tiempo de espera agotado para esta solicitud.
    19 * * * Tiempo de espera agotado para esta solicitud.
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    30 * * * Tiempo de espera agotado para esta solicitud.
    Traza completa.
     
    Manzano, May 15, 2017
    #6
  7. krege

    krege User

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    You should issue to your ISP Support providing this logs. There is a package lost and abnormal ping grow.

    109.105.153.9 was correct one. geo.l2.eu points to wrong ip right now.
     
    krege, May 16, 2017
    #7
  8. Manzano

    Manzano User

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    So, the problem is my internet company? What do I tell them when I call them?

    Ty for your time.
     
    Manzano, May 16, 2017
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  9. Manzano

    Manzano User

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    And why does this only happen with eu.4game.com and does not happen with google.com?
     
    Manzano, May 16, 2017
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  10. krege

    krege User

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    Tell them you have package lost and abnormal ping grow on node 10.15.2.18.

    Do you have any long-term connection to google? No, I suppose. So the result.
     
    krege, May 16, 2017
    #10
  11. Manzano

    Manzano User

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    Ok thank you.
     
    Manzano, May 16, 2017
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  12. Manzano

    Manzano User

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    Solved ty !.
     
    Manzano, May 16, 2017
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