GameGuard errors

hi , i downloaded and installed the game this morning and i keep getting game guard errors when i try to log in .... i did some research in the forums and i followed all the instructions that i found on how to solve this problem . still nothing ... i even uninstalled my antivirus completely and tried to log in but no luck . i run the check4game app and it found the 3 errors people talk about .. the 3 frost files missing :

file is not found | system\frostupdater.dll
file is not found | system\gameshielddll.dll
file is not found | system\frost.ico

i also run the net diagnostic and all looked fine .
in the end i pressed frost button and although it came back with 0 errors it showed me this at some point :

eu-whitelist.wl.zinn => ok (1009 kb/sec, 2 sec, 2049845 bytes)
check sum error | eu-whitelist.wl.zinn

any suggestions on how to solve my problem are welcomed .

thanks .

 

after you pressed frost button it must have been fixed as it downloaded missing files and you could start

 

this is what i thought too but it didnt ...and after that i run "check with files.cinn" again and it came back with the 3 errors again .. the 3 files were still missing .

 

mmm show plz “process diagnostic” copy/paste it here

 

check4game version=1.9.2
cpu: intel(r) core(tm) i5-2500k cpu @ 3.30ghz
video: amd radeon hd 6450 / 8.961.0.0 / 20120405
os(64) microsoft windows nt 6.1.7601 service pack 1
.net 2.0.50727.5472 / memory: 4077 mbytes
files.cinn size=579282 bytes
files.cinn hash=ca-ae-c4-ef-82-9d-6b-3a-df-13-32-5b-cb-a9-9a-ff
game: lineage2eu, env: eu-l2_live, current folder =>
c:\program files (x86)\4game\lineageii eu



winsock2 namespace_catalog
%systemroot%\system32\nlaapi.dll
%systemroot%\system32\napinsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\mswsock.dll
%systemroot%\system32\winrnr.dll

winsock2 protocol_catalog
%systemroot%\system32\xirajas.dll
%systemroot%\system32\mswsock.dll

process list
svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
avgnsa.exe : avg online shield service,avg internet security
check4game.exe : check4game,check and diagnostic utility for 4game's games
inetinfo.exe : internet information services
4game-service.exe : 4game client service,4game
winlogon.exe : windows logon application,microsoftâ® windowsâ® operating system
searchindexer.exe : microsoft windows search indexer,windowsâ® search
avgidsagent.exe : avg identity protection service,avg internet security
svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
mqtgsvc.exe : message queuing trigger service,microsoftâ® windowsâ® operating system
mqsvc.exe : message queuing service,microsoftâ® windowsâ® operating system
taskhost.exe : host process for windows tasks,microsoftâ® windowsâ® operating system
uns.exe : user notification service,intel(r) management and security application user notification service
avgrsa.exe : avg resident shield service,avg internet security
dwm.exe : desktop window manager,microsoftâ® windowsâ® operating system
lms.exe : local manageability service,intel(r) active management technology local manageability service
avgui.exe : avg user interface,avg internet security
jusched.exe : java(tm) update scheduler,java(tm) platform se auto updater
plugin-container.exe : plugin container for firefox,firefox
lsm.exe : local session manager service,microsoftâ® windowsâ® operating system
lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
spoolsv.exe : spooler subsystem app,microsoftâ® windowsâ® operating system
wmpnetwk.exe : windows media player network sharing service,microsoftâ® windowsâ® operating system
services.exe : services and controller app,microsoftâ® windowsâ® operating system
smss.exe : windows session manager,microsoftâ® windowsâ® operating system
csrss.exe : client server runtime process,microsoftâ® windowsâ® operating system
avgemca.exe : avg e-mail scanner,avg internet security
avgcsrva.exe : avg scanning core module - server part,avg internet security
avgwdsvc.exe : avg watchdog service,avg internet security
explorer.exe : windows explorer,microsoftâ® windowsâ® operating system
wininit.exe : windows start-up application,microsoftâ® windowsâ® operating system
firefox.exe : firefox

modules list
notepad.exe.mui:6.1.7600.16385:notepad:microsoft corporation
c:\windows\system32\notepad.exe

ntdll.dll.mui:6.1.7600.16385:nt layer dll:microsoft corporation
c:\windows\system32\ntdll.dll

kernel32:6.1.7601.18015:windows nt base api client dll:microsoft corporation
c:\windows\system32\kernel32.dll

kernelbase:6.1.7601.18015:windows nt base api client dll:microsoft corporation
c:\windows\system32\kernelbase.dll

advapi32.dll.mui:6.1.7600.16385:advanced windows 32 base api:microsoft corporation
c:\windows\system32\advapi32.dll

msvcrt.dll:7.0.7601.17744:windows nt crt dll:microsoft corporation
c:\windows\system32\msvcrt.dll

sechost.dll.mui:6.1.7600.16385:host for scm/sddl/lsa lookup apis:microsoft corporation
c:\windows\system32\sechost.dll

rpcrt4.dll.mui:6.1.7600.16385:remote procedure call runtime:microsoft corporation
c:\windows\system32\rpcrt4.dll

gdi32:6.1.7601.18275:gdi client dll:microsoft corporation
c:\windows\system32\gdi32.dll

user32:6.1.7601.17514:multi-user windows user api client dll:microsoft corporation
c:\windows\system32\user32.dll

languagepack:6.1.7601.18177:language pack:microsoft corporation
c:\windows\system32\lpk.dll

uniscribe:1.0626.7601.18009:uniscribe unicode script processor:microsoft corporation
c:\windows\system32\usp10.dll

comdlg32.dll.mui:6.1.7600.16385:common dialogs dll:microsoft corporation
c:\windows\system32\comdlg32.dll

shlwapi.dll.mui:6.1.7600.16385:shell light-weight utility library:microsoft corporation
c:\windows\system32\shlwapi.dll

comctl32.dll.mui:6.1.7600.16385:user experience controls library:microsoft corporation
c:\windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll

shell32.dll.mui:6.1.7601.17514:windows shell common dll:microsoft corporation
c:\windows\system32\shell32.dll

winspool.drv.mui:6.1.7600.16385:windows spooler driver:microsoft corporation
c:\windows\system32\winspool.drv

ole32.dll.mui:6.1.7600.16385:microsoft ole for windows:microsoft corporation
c:\windows\system32\ole32.dll

oleaut32.dll:6.1.7601.17676:microsoft corporation
c:\windows\system32\oleaut32.dll

version.dll:6.1.7600.16385:version checking and file installation libraries:microsoft corporation
c:\windows\system32\version.dll

imm32:6.1.7600.16385:multi-user windows imm32 api client dll:microsoft corporation
c:\windows\system32\imm32.dll

msctf.dll.mui:6.1.7600.16385:msctf server dll:microsoft corporation
c:\windows\system32\msctf.dll

cryptbase.dll:6.1.7600.16385:base cryptographic api dll:microsoft corporation
c:\windows\system32\cryptbase.dll

uxtheme.dll.mui:6.1.7600.16385:microsoft uxtheme library:microsoft corporation
c:\windows\system32\uxtheme.dll


services list
4game-service : 4game-service
avgidsagent : avgidsagent
avgwd : avg watchdog
gpsvc : group policy client
lms : intel(r) management and security application local management service
msmq : message queuing
msmqtriggers : message queuing triggers
spooler : print spooler
uns : intel(r) management and security application user notification service
wmpnetworksvc : windows media player network sharing service
wsearch : windows search

 

%systemroot%\system32\xirajas.dll

find this thing and delete, but beware that after deleting it you might get lost your internet connection... but i can say for sure it is not a useful dll

 

after deleting it i lost internet .. i had to restore it to get back online

 

hmm, are you sure you have correctly uninstall your anti-virus ? from what i can see from the whole report, avg is still here. try to check if it didn't touch frost folder.

 

i reinstalled it thats why you see it there ... but i will uninstall again and try

 

i uninstalled the antivirus and run process diagnostic again

check4game version=1.9.2
cpu: intel(r) core(tm) i5-2500k cpu @ 3.30ghz
video: amd radeon hd 6450 / 8.961.0.0 / 20120405
os(64) microsoft windows nt 6.1.7601 service pack 1
.net 2.0.50727.5472 / memory: 4077 mbytes
files.cinn size=579282 bytes
files.cinn hash=ca-ae-c4-ef-82-9d-6b-3a-df-13-32-5b-cb-a9-9a-ff
game: lineage2eu, env: eu-l2_live, current folder =>
c:\program files (x86)\4game\lineageii eu



winsock2 namespace_catalog
%systemroot%\system32\nlaapi.dll
%systemroot%\system32\napinsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\pnrpnsp.dll
%systemroot%\system32\mswsock.dll
%systemroot%\system32\winrnr.dll

winsock2 protocol_catalog
%systemroot%\system32\xirajas.dll
%systemroot%\system32\mswsock.dll

process list
svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
flashplayerplugin_11_9_900_170.exe : adobe flash player 11.9 r900,shockwave flash
plugin-container.exe : plugin container for firefox,firefox
services.exe : services and controller app,microsoftâ® windowsâ® operating system
wmpnetwk.exe : windows media player network sharing service,microsoftâ® windowsâ® operating system
csrss.exe : client server runtime process,microsoftâ® windowsâ® operating system
wininit.exe : windows start-up application,microsoftâ® windowsâ® operating system
spoolsv.exe : spooler subsystem app,microsoftâ® windowsâ® operating system
dwm.exe : desktop window manager,microsoftâ® windowsâ® operating system
check4game.exe : check4game,check and diagnostic utility for 4game's games
mqtgsvc.exe : message queuing trigger service,microsoftâ® windowsâ® operating system
firefox.exe : firefox
searchindexer.exe : microsoft windows search indexer,windowsâ® search
explorer.exe : windows explorer,microsoftâ® windowsâ® operating system
mqsvc.exe : message queuing service,microsoftâ® windowsâ® operating system
4game-service.exe : 4game client service,4game
inetinfo.exe : internet information services
winlogon.exe : windows logon application,microsoftâ® windowsâ® operating system
lms.exe : local manageability service,intel(r) active management technology local manageability service
smss.exe : windows session manager,microsoftâ® windowsâ® operating system
uns.exe : user notification service,intel(r) management and security application user notification service
trustedinstaller.exe : windows modules installer,microsoftâ® windowsâ® operating system
wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
lsm.exe : local session manager service,microsoftâ® windowsâ® operating system
jusched.exe : java(tm) update scheduler,java(tm) platform se auto updater
taskhost.exe : host process for windows tasks,microsoftâ® windowsâ® operating system

modules list
notepad.exe.mui:6.1.7600.16385:notepad:microsoft corporation
c:\windows\system32\notepad.exe

ntdll.dll.mui:6.1.7600.16385:nt layer dll:microsoft corporation
c:\windows\system32\ntdll.dll

kernel32:6.1.7601.18015:windows nt base api client dll:microsoft corporation
c:\windows\system32\kernel32.dll

kernelbase:6.1.7601.18015:windows nt base api client dll:microsoft corporation
c:\windows\system32\kernelbase.dll

advapi32.dll.mui:6.1.7600.16385:advanced windows 32 base api:microsoft corporation
c:\windows\system32\advapi32.dll

msvcrt.dll:7.0.7601.17744:windows nt crt dll:microsoft corporation
c:\windows\system32\msvcrt.dll

sechost.dll.mui:6.1.7600.16385:host for scm/sddl/lsa lookup apis:microsoft corporation
c:\windows\system32\sechost.dll

rpcrt4.dll.mui:6.1.7600.16385:remote procedure call runtime:microsoft corporation
c:\windows\system32\rpcrt4.dll

gdi32:6.1.7601.18275:gdi client dll:microsoft corporation
c:\windows\system32\gdi32.dll

user32:6.1.7601.17514:multi-user windows user api client dll:microsoft corporation
c:\windows\system32\user32.dll

languagepack:6.1.7601.18177:language pack:microsoft corporation
c:\windows\system32\lpk.dll

uniscribe:1.0626.7601.18009:uniscribe unicode script processor:microsoft corporation
c:\windows\system32\usp10.dll

comdlg32.dll.mui:6.1.7600.16385:common dialogs dll:microsoft corporation
c:\windows\system32\comdlg32.dll

shlwapi.dll.mui:6.1.7600.16385:shell light-weight utility library:microsoft corporation
c:\windows\system32\shlwapi.dll

comctl32.dll.mui:6.1.7600.16385:user experience controls library:microsoft corporation
c:\windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll

shell32.dll.mui:6.1.7601.17514:windows shell common dll:microsoft corporation
c:\windows\system32\shell32.dll

winspool.drv.mui:6.1.7600.16385:windows spooler driver:microsoft corporation
c:\windows\system32\winspool.drv

ole32.dll.mui:6.1.7600.16385:microsoft ole for windows:microsoft corporation
c:\windows\system32\ole32.dll

oleaut32.dll:6.1.7601.17676:microsoft corporation
c:\windows\system32\oleaut32.dll

version.dll:6.1.7600.16385:version checking and file installation libraries:microsoft corporation
c:\windows\system32\version.dll

imm32:6.1.7600.16385:multi-user windows imm32 api client dll:microsoft corporation
c:\windows\system32\imm32.dll

msctf.dll.mui:6.1.7600.16385:msctf server dll:microsoft corporation
c:\windows\system32\msctf.dll

cryptbase.dll:6.1.7600.16385:base cryptographic api dll:microsoft corporation
c:\windows\system32\cryptbase.dll

uxtheme.dll.mui:6.1.7600.16385:microsoft uxtheme library:microsoft corporation
c:\windows\system32\uxtheme.dll


services list
4game-service : 4game-service
gpsvc : group policy client
lms : intel(r) management and security application local management service
msmq : message queuing
msmqtriggers : message queuing triggers
spooler : print spooler
trustedinstaller : windows modules installer
uns : intel(r) management and security application user notification service
wmpnetworksvc : windows media player network sharing service
wsearch : windows search



i still get gameguard errors

 

as i have told you, get rid of that dll somehow, it causes you these gg problems