Frost problem

hi,
when i start l2 and log in i have 10-20 seconds after that frost dc me ...
what its mean i have bot program w/o i know or its bug ... i know what i have on my pc .
can anyone help me ?
thank you !

 

try deleting frost folder from your game folder. that's first aid when you have any problem with frost

 

i do it and still have this problem

problem is solved ... i restart pc and turn off antivirus program ( microsoft security essentials) , ty for help

 

you may face that issue when you are using pts environment.
if you are using pts and then you switch to live, please restart your computer.