Site problems..

hello, i don't know if i am posting in the correct section, if not, please excuse me.

i am experiencing a peculiar problem with 4game site. practically the upper bar, the one to add euro or log out is never loading. it is showing the loading spiral but infinitely. i tried to change browser and i uninstalled flash player to re-install it again and try. but this did not solve my problem.

any clue on how to proceed?

thanks you.

 

thread moved to "technical issues" section.

 

thanks and sorry again, waiting for reply

 

hello giuliasofia!

are you using any ad-blocking or any kind of blocking extensions/plugins in your browsers?

 

in one browser, opera, yea, but i tried to disable it and open site, same problem. so i tried with ie where i have no addon and problem is there the same. disbaled av, same. disabled firewall, same.

 

do you have latest java up to dated?

 

i'll try to update it, thx

 

java updated, same problem, other clues?

 

what av are you using?

 

"don't work with opera, tried with ie" sounds like "cannot make fire with a lighter, tried by rubbing two woodsticks together"

to topic, i had the same problem on my laptop, on firefox (using adblock+ and bugzilla addons), so i couldn't log another account (the only way to log in was to click the "play" button which was "log-in" as no account is currently logged in).
i switched to chrome, and the problem seems so far to be solved.

on my pc, i use firefox with adblock+, and 0 problem with the spiral loading. both use avast free antivirus and are 64bit windows7.

if it may help...

 

if you are using "ghostery" you will have same problem. https://www.dropbox.com/s/gq8acfmpz7i20q9/untitled.png and with paused blocking https://www.dropbox.com/s/gbm6ghnb79le9y5/untitled1.png

ghostery is realy good ad/tracking block tool but top site panel not like it

edit:

 

none.

for the rest, i don't think it's browser fault, if with chrome is working has to be due to a component that is embed in chrome and an external resource for others...

ok, not working even with chrome. out of ideas...

 

im 100% sure that is related to some plugin. just try for firefox this and you will see result......

 

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