1. Discord Support team Facebook l2central.info

How long does support take and do they work weekends?

Тема в разделе "Archive 2.0", создана пользователем LordAizen, 5 мар 2016.

Статус темы:
Закрыта.
  1. LordAizen

    LordAizen User

    Регистрация:
    05.03.16
    Сообщения:
    1
    Симпатии:
    0
    I am currently having an issue where I can't really enjoy the game to play and I have contacted support about it, 14 hours and still no reply, do they usually take this amount of time and also am I gonna have to wait till Monday for a reply?
     
    LordAizen, 5 мар 2016
    #1
  2. Norekien

    Norekien User

    Регистрация:
    24.05.13
    Сообщения:
    1.409
    Симпатии:
    250
    What issue are you having?
    Also ETA is 1 week or used to be, and afaik they don't work at weekends/work less.
     
    Norekien, 5 мар 2016
    #2
  3. WineGod

    WineGod User

    Регистрация:
    10.04.14
    Сообщения:
    1.374
    Симпатии:
    475
    on weekends they work on vodka bottles.
     
    WineGod, 5 мар 2016
    #3
    Norekien нравится это.
  4. NeoTiger

    NeoTiger User

    Регистрация:
    08.12.11
    Сообщения:
    4.033
    Симпатии:
    232
    It takes within 10 working days to get an answer.
     
    NeoTiger, 5 мар 2016
    #4
  5. bahamucio

    bahamucio User

    Регистрация:
    12.12.11
    Сообщения:
    147
    Симпатии:
    27
    The last ticket I wrote was 2-3 days ago and it got a reply few hours after. Solving ppls problems is tough job, so support needs rest too probably.
     
    bahamucio, 5 мар 2016
    #5
    masmerio нравится это.
Статус темы:
Закрыта.