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Тема в разделе "Technical Issues (Archive)", создана пользователем Zondius, 5 авг 2017.

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  1. Zondius

    Zondius User

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    Hello,

    Can you help me please, I bought by clicking the premium button (8 € / month) but once in the game I can not enjoy the benefits like, running 2 game windows at the same time, and I can not access the training camp. He tells me that I must have a premium account.

    Thank you for telling me what to do.
     
  2. krege

    krege User

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    Didn't you mixed accounts?
     
  3. Zondius

    Zondius User

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    Thx for answer.

    No i have juste one account
     
  4. B3lial

    B3lial User

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    Are you sure you actually bought premium and not just charged your account? When you buy premium this 8€ should be gone from your 4game account and under Play button you should see message "Premium account is active, expires in XX days".

    And if you were logged in while buying pa you should relog.
     
  5. Zondius

    Zondius User

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    The 8 € I loaded I see them well once in game, however I do not have the premium activated under the button play.
    I dont know how to activate it.

    N.B : my account was not created, but just linked with Facebook.

    Thank you for your help.
     
    Последнее редактирование: 5 авг 2017
  6. cmec1

    cmec1 User

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    open webside and below play button u have "buy premium" button, press it and pick the package, p.s. 8e isnt 8e its 8.99
     
  7. Zondius

    Zondius User

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    here a screen.

    [​IMG]

    i don't want to put much money if my account can't be activated in premium.

    Maybe it's because i have linked my account with Facebook?
     
  8. cmec1

    cmec1 User

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    premium for 1 month costs 8.99e not 6.40
    below that play button press buy premium (once u have those 8.99+) and new window will pop there u will choose [​IMG]
     
  9. Zondius

    Zondius User

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    I know it's 8€99, i purchased some items in game, because of the 6€99 displayed

    I think there is a probleme whene we link the Facebook account.
    Now i will create a new account, but need help to transfert my chars and money please.

    [​IMG]
     
  10. casillias

    casillias Technical specialist Innova Group

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    It is impossible.
    And to get premium, you need to have 8.99 on your account and then press "Buy" on the page as it is shown on screenshot above
     
  11. Zondius

    Zondius User

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    IT'S OKKKKKKKKKKKK

    RESOLVED.

    Thanks for your help
     
    Последнее редактирование: 6 авг 2017
  12. krege

    krege User

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    You can't run your account twice. To run second windows you have to create new 4game account for that windows.
     
  13. Zondius

    Zondius User

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    Ok Thx for info
     
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