stuck on lindvior screen

hello, some friends of mine that i've convinced to come back to l2 have this problem when they try to get into the game, they just can't do anything just look at lindvior.

edit: they just send me a photo of the problem http://img196.imageshack.us/img196/2422/jzgz.jpg

 

hello xoajavi,

please try to use check4game program. most propably one of the file is corrupted

 

seems like it didn't work

 

the files are not corrupted, at least 4check says so

 

hello,

please ask your friends to create a ticket regarding this issue at http://support.4game.com, we will try to resolve it a.s.a.p., it is just more convenient and secure to communicate there. thank you.

regards,