Crittical Error when loading login-screen (black->crit)

Discussion in 'Technical Issues (Archive)' started by Clould, Jan 5, 2014.

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  1. Clould

    Clould User

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    2014.1.5 21:55:48 [gtick=1 lgticks=1]
    build date : fri nov 01 12:03:47 2013

    os : windows xp 5.1 (build: 2600), service pack 3.0
    cpu : genuineintel intel(r) pentium(r) dual cpu e2220 @ 2.40ghz @ 2402 mhz
    ram : 2047mb ram
    logicalcore : 2
    physicalcore : 2
    video : nvidia geforce 9600 gt (3182)
    poscode : ls9(558) 0:0:0 2/0 [61]
    video resources : 0 mb

    history: general protection fault!

    history: cauthsocket::initsocket <- authsocketinit <- pas:7fbf0000 <- unetworkhandler::requestauthlogin <- nconsolewnd::requestauthlogin <- nconsolewnd::initialize <- nconsolewnd::init <- ugameengine::initconsole <- ugameengine::init <- initengine

    exception:
    code [exception_write_violation dataaddress:0x4d8b1282]
    address [0x71ab4b03]
    segcs [0x001b]

    ws2_32.dll [0x71ab0000] offset [0x00004b03]

    ps:i try with win7 sp1 and winxp sp3, still crashed.
     
    #1
  2. Clould

    Clould User

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    crit in win7 sp1
    "the exception unknown software exception 0x0000409 occurred in the application at location 0x774a4ac4"

    dont know how to play. i disable and add exception l2 in avast.
     
    #2
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  3. marbitter

    marbitter User

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    hello cloud,

    did you change anything on your system? windowsupdate, avastupdate, driverupdate and so on?

    regards
    marbitter
     
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  4. casillias

    casillias Technical specialist Innova Group

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    did you get this message without any other crit reports as in your first post? and was it still on login screen or after several minutes ingame?
     
    #4
  5. casillias

    casillias Technical specialist Innova Group

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    #5
  6. Clould

    Clould User

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    i used check4game(1.9.1) with all check (check files.cinn/unwanted...) in win7 and xp.
    with win7: critical after load frost.
    with winxp: after load frost, a window loading l2 popup-loading black->crit.
    with 2 os, 2 critical different.
    win7 update sp1. antivirus avast
    winxp i used ghost. microsoft security essential
    still play other mmo no problem like tera, l2na,ff xiv..
     
    #6
  7. casillias

    casillias Technical specialist Innova Group

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    please read my previous post and do what i asked
     
    #7
  8. Buxant

    Buxant Banned

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    Buxant, Jan 10, 2014 | Last edited by a moderator: Jan 10, 2014
    no idea what is happening, yesterday i was playing fine, logged off near npc which gives daily q in seal of shilen in aden, but today, everytime i try to log in game, i get critical error - http://tinypic.com/r/9qw5u9/5 after i choose my char and press log in, i get loading screen and after 1-2 sec i get error. tried both restarting pc and restoring game, maybe my char just needs to be moved little bit to different location, should i write a ticket on support about it ? nick of char - buxant

    if it matters : i5 3570k oced to 4.3ghz, sapphire hd 7950 vapor-x , 8gb ram, crucial m4 128gb ssd, win 8.1 fully updated + report from diagnostic process

    check4game version=1.9.1
    cpu: intel(r) core(tm) i5-3570k cpu @ 3.40ghz
    video: amd radeon hd 7900 series / 13.251.0.0 / 20131206
    os(64) microsoft windows nt 6.3.9600.0
    .net 2.0.50727.7905 / memory: 8150 mbytes
    files.cinn size=579282 bytes
    files.cinn hash=1d-ab-16-e1-c0-d1-48-17-89-b1-a1-e8-bd-64-04-fc



    winsock2 namespace_catalog
    %systemroot%\system32\napinsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\nlaapi.dll
    %systemroot%\system32\mswsock.dll
    %systemroot%\system32\winrnr.dll

    winsock2 protocol_catalog
    %systemroot%\system32\mswsock.dll

    process list
    svchost.exe : host process for windows services,operačnà­ systém microsoftâ® windowsâ®
    uns.exe : user notification service,intel(r) management and security application user notification service
    svchost.exe : host process for windows services,operačnà­ systém microsoftâ® windowsâ®
    atiesrxx.exe : amd external events service module,amd external events
    jhi_service.exe : intel(r) dynamic application loader host interface
    searchindexer.exe : microsoft windows search indexer,windowsâ® search
    ccc.exe : catalyst control center: host application,catalyst control center
    flashplayerplugin_11_9_900_170.exe : adobe flash player 11.9 r900,shockwave flash
    plugin-container.exe : plugin container for firefox,firefox
    pnkbstra.exe : c:\windows\syswow64\pnkbstra.exe
    iastoricon.exe : iastoricon
    explorer.exe : průzkumnà­k windows,operačnà­ systém microsoftâ® windowsâ®
    4game-service.exe : 4game client service,4game
    wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
    lms.exe : local manageability service,intel(r) active management technology local manageability service
    dwm.exe : sprà¡vce oken plochy,operačnà­ systém microsoftâ® windowsâ®
    4game-tray.exe : 4game tray,4game
    searchfilterhost.exe : microsoft windows search filter host,windowsâ® search
    hwmonitor.exe : hwmonitor,cpuid hardware monitor
    dashost.exe : device association framework provider host,microsoftâ® windowsâ® operating system
    iastordatamgrsvc.exe : iastordatasvc
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    searchprotocolhost.exe : microsoft windows search protocol host,windowsâ® search
    spoolsv.exe : spooler subsystem app,operačnà­ systém microsoftâ® windowsâ®
    skydrive.exe : skydrive sync engine host,microsoftâ® windowsâ® operating system
    wininit.exe : windows start-up application,operačnà­ systém microsoftâ® windowsâ®
    gigabyte force.exe : gigabyte force
    heciserver.exe : intel(r) capability licensing service interface
    winlogon.exe : windows logon application,operačnà­ systém microsoftâ® windowsâ®
    settingsynchost.exe : host process for setting synchronization,microsoftâ® windowsâ® operating system
    atieclxx.exe : amd external events client module,amd external events
    taskhostex.exe : host process for windows tasks,operačnà­ systém microsoftâ® windowsâ®
    lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
    mom.exe : catalyst control center: monitoring program,catalyst control center
    vdeck.exe : via hd audio cpl,hdaudiocpl
    4game-launcher.exe : 4game application launcher
    firefox.exe : firefox

    modules list
    notepad.exe.mui:6.3.9600.16384:poznà¡mkovའblok:microsoft corporation
    c:\windows\system32\notepad.exe

    ntdll.dll.mui:6.3.9600.16384:nt layer dll:microsoft corporation
    c:\windows\system32\ntdll.dll

    kernel32:6.3.9600.16384:windows nt base api client dll:microsoft corporation
    c:\windows\system32\kernel32.dll

    kernelbase.dll.mui:6.3.9600.16384:windows nt base api client dll:microsoft corporation
    c:\windows\system32\kernelbase.dll

    apphelp:6.3.9600.16384:application compatibility client library:microsoft corporation
    c:\windows\system32\apphelp.dll

    advapi32.dll.mui:6.3.9600.16384:advanced windows 32 base api:microsoft corporation
    c:\windows\system32\advapi32.dll

    gdi32:6.3.9600.16421:gdi client dll:microsoft corporation
    c:\windows\system32\gdi32.dll

    user32:6.3.9600.16384:multi-user windows user api client dll:microsoft corporation
    c:\windows\system32\user32.dll

    msvcrt.dll:7.0.9600.16384:windows nt crt dll:microsoft corporation
    c:\windows\system32\msvcrt.dll

    comdlg32.dll.mui:6.3.9600.16384:common dialogs dll:microsoft corporation
    c:\windows\system32\comdlg32.dll

    shell32.dll.mui:6.3.9600.16384:windows shell common dll:microsoft corporation
    c:\windows\system32\shell32.dll

    winspool.drv.mui:6.3.9600.16384:windows spooler driver:microsoft corporation
    c:\windows\system32\winspool.drv

    ole32.dll.mui:6.3.9600.16384:microsoft ole for windows:microsoft corporation
    c:\windows\system32\ole32.dll

    shlwapi.dll.mui:6.3.9600.16384:shell light-weight utility library:microsoft corporation
    c:\windows\system32\shlwapi.dll

    comctl32.dll.mui:6.3.9600.16384:user experience controls library:microsoft corporation
    c:\windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\comctl32.dll

    oleaut32.dll:6.3.9600.16384:microsoft corporation
    c:\windows\system32\oleaut32.dll

    sechost.dll.mui:6.3.9600.16384:host for scm/sddl/lsa lookup apis:microsoft corporation
    c:\windows\system32\sechost.dll

    rpcrt4.dll.mui:6.3.9600.16384:remote procedure call runtime:microsoft corporation
    c:\windows\system32\rpcrt4.dll

    combase.dll.mui:6.3.9600.16384:microsoft com for windows:microsoft corporation
    c:\windows\system32\combase.dll

    shcore.dll.mui:6.3.9600.16384:shcore:microsoft corporation
    c:\windows\system32\shcore.dll

    imm32:6.3.9600.16384:multi-user windows imm32 api client dll:microsoft corporation
    c:\windows\system32\imm32.dll

    msctf.dll.mui:6.3.9600.16384:msctf server dll:microsoft corporation
    c:\windows\system32\msctf.dll

    kernel.appcore.dll:6.3.9600.16384:appmodel api host:microsoft corporation
    c:\windows\system32\kernel.appcore.dll

    cryptbase.dll:6.3.9600.16384:base cryptographic api dll:microsoft corporation
    c:\windows\system32\cryptbase.dll

    bcryptprimitives.dll:6.3.9600.16384:windows cryptographic primitives library:microsoft corporation
    c:\windows\system32\bcryptprimitives.dll

    uxtheme.dll.mui:6.3.9600.16384:microsoft uxtheme library:microsoft corporation
    c:\windows\system32\uxtheme.dll

    dwmapi.dll.mui:6.3.9600.16384:microsoft desktop window manager api:microsoft corporation
    c:\windows\system32\dwmapi.dll


    services list
    4game-service : 4game-service
    amd external events utility : amd external events utility
    iastordatamgrsvc : àšloå¾nà¡ technologie intelâ® rapid
    intel(r) capability licensing service interface : intel(r) capability licensing service interface
    jhi_service : intel(r) dynamic application loader host interface service
    lms : intel(r) management and security application local management service
    pnkbstra : pnkbstra
    spooler : sluå¾ba zařazovà¡nà­ tisku
    uns : intel(r) management and security application user notification service
    wdnissvc : sluå¾ba kontroly sà­tě programu windows defender
    windefend : sluå¾ba windows defender
    wsearch : windows search
     
    #8
  9. casillias

    casillias Technical specialist Innova Group

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    to buxan set to your l2.exe file windows vista compatibility
     
    #9
  10. Buxant

    Buxant Banned

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    doesnt work, i was adviced this solution before when i complained about crashing, cant run lineage at all if i change compatibility
     
    #10
  11. casillias

    casillias Technical specialist Innova Group

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    ahhh, it's you... well still we have no solution for you, except changing windows to some win7 as win8 still not that stable
     
    #11
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  12. Buxant

    Buxant Banned

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    fixed my problem by logging on different char on different account, btw char also in aden but on different location ( under the stairs ), i logged that char without crashing, so i tried loging my main ( the one i was crashing with ) and i logged it without crashing
     
    #12
  13. Clould

    Clould User

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    i played 3 days with new os win7.
    and today after shutdown to rest and turn on, i got a critical "msctfime ui l2.exe". and when i search in forum, i had a answer by casillas "install/reinstall msxml 4.0 packet if won't help, reinstall your os "
    so every errors i need reinstall os ???
    i didn't change/install everything but it still got error. why this client got too little error ?
     
    #13
  14. Clould

    Clould User

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    win 7 pro 32

    try with new os again but cant resolve it.pls help me out of this.
    [​IMG]
    error:
    Code:
    check4game version=1.9.2
    cpu: intel(r) pentium(r) dualcpue2220@ 2.40ghz
    video: nvidia geforce 9600 gt / 9.18.13.3221 / 20131219
    os(32) microsoft windows nt 6.1.7601 service pack 1
    .net 2.0.50727.5420 / memory: 2047 mbytes
    files.cinn size=579282 bytes
    files.cinn hash=56-39-e8-09-2a-de-02-90-44-b5-61-fd-30-5e-52-27
    game: lineage2eu, env: eu-l2_live, current folder =>
    e:\games\lineageii eu
    
    
    
    winsock2 namespace_catalog
    %systemroot%\system32\nlaapi.dll
    %systemroot%\system32\napinsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\pnrpnsp.dll
    %systemroot%\system32\mswsock.dll
    %systemroot%\system32\winrnr.dll
    
    winsock2 protocol_catalog
    %systemroot%\system32\mswsock.dll
    
    process list
    svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
    taskhost.exe : host process for windows tasks,microsoftâ® windowsâ® operating system
    nvvsvc.exe : nvidia driver helper service, version 332.21
    wininit.exe : windows start-up application,microsoftâ® windowsâ® operating system
    firefox.exe : firefox
    spoolsv.exe : spooler subsystem app,microsoftâ® windowsâ® operating system
    check4game.exe : check4game,check and diagnostic utility for 4game's games
    msseces.exe : microsoft security client user interface,microsoft security client
    4game-tray.exe : 4game tray,4game
    svchost.exe : host process for windows services,microsoftâ® windowsâ® operating system
    nvxdsync.exe : nvidia user experience driver component
    trustedinstaller.exe : windows modules installer,microsoftâ® windowsâ® operating system
    admunch.exe : ad muncher
    wudfhost.exe : windows driver foundation - user-mode driver framework host process,microsoftâ® windowsâ® operating system
    wmpnetwk.exe : windows media player network sharing service,microsoftâ® windowsâ® operating system
    searchindexer.exe : microsoft windows search indexer,windowsâ® search
    vssvc.exe : microsoftâ® volume shadow copy service,microsoftâ® windowsâ® operating system
    ymsgr_tray.exe : yahoo! messenger tray,yahoo! messenger
    winlogon.exe : windows logon application,microsoftâ® windowsâ® operating system
    iemonitor.exe : internet download manager agent for click monitoring in ie-based browsers,iemonitor application
    wmiprvse.exe : wmi provider host,microsoftâ® windowsâ® operating system
    taskeng.exe : task scheduler engine,microsoftâ® windowsâ® operating system
    mscorsvw.exe : .net runtime optimization service,microsoftâ® .net framework
    nvscpapisvr.exe : stereo vision control panel api server
    nissrv.exe : microsoft network realtime inspection service,microsoft malware protection
    4game-service.exe : 4game client service,4game
    utorrent.exe : âµtorrent
    dwm.exe : desktop window manager,microsoftâ® windowsâ® operating system
    lsm.exe : local session manager service,microsoftâ® windowsâ® operating system
    explorer.exe : windows explorer,microsoftâ® windowsâ® operating system
    ggdllhost.exe : windows host process (rundll32),rundll32
    csrss.exe : client server runtime process,microsoftâ® windowsâ® operating system
    lsass.exe : local security authority process,microsoftâ® windowsâ® operating system
    idman.exe : internet download manager (idm)
    msmpeng.exe : antimalware service executable,microsoft malware protection
    services.exe : services and controller app,microsoftâ® windowsâ® operating system
    smss.exe : windows session manager,microsoftâ® windowsâ® operating system
    notepad.exe : notepad,microsoftâ® windowsâ® operating system
    
    modules list
    notepad.exe.mui:6.1.7600.16385:notepad:microsoft corporation
    e:\windows\system32\notepad.exe
    
    ntdll.dll.mui:6.1.7600.16385:nt layer dll:microsoft corporation
    e:\windows\system32\ntdll.dll
    
    kernel32:6.1.7600.16385:windows nt base api client dll:microsoft corporation
    e:\windows\system32\kernel32.dll
    
    kernelbase:6.1.7600.16385:windows nt base api client dll:microsoft corporation
    e:\windows\system32\kernelbase.dll
    
    advapi32.dll.mui:6.1.7600.16385:advanced windows 32 base api:microsoft corporation
    e:\windows\system32\advapi32.dll
    
    msvcrt.dll:7.0.7600.16385:windows nt crt dll:microsoft corporation
    e:\windows\system32\msvcrt.dll
    
    sechost.dll.mui:6.1.7600.16385:host for scm/sddl/lsa lookup apis:microsoft corporation
    e:\windows\system32\sechost.dll
    
    rpcrt4.dll.mui:6.1.7600.16385:remote procedure call runtime:microsoft corporation
    e:\windows\system32\rpcrt4.dll
    
    gdi32:6.1.7601.17514:gdi client dll:microsoft corporation
    e:\windows\system32\gdi32.dll
    
    user32:6.1.7601.17514:multi-user windows user api client dll:microsoft corporation
    e:\windows\system32\user32.dll
    
    languagepack:6.1.7600.16385:language pack:microsoft corporation
    e:\windows\system32\lpk.dll
    
    uniscribe:1.0626.7601.17514:uniscribe unicode script processor:microsoft corporation
    e:\windows\system32\usp10.dll
    
    comdlg32.dll.mui:6.1.7600.16385:common dialogs dll:microsoft corporation
    e:\windows\system32\comdlg32.dll
    
    shlwapi.dll.mui:6.1.7600.16385:shell light-weight utility library:microsoft corporation
    e:\windows\system32\shlwapi.dll
    
    comctl32.dll.mui:6.1.7600.16385:user experience controls library:microsoft corporation
    e:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
    
    shell32.dll.mui:6.1.7601.17514:windows shell common dll:microsoft corporation
    e:\windows\system32\shell32.dll
    
    winspool.drv.mui:6.1.7600.16385:windows spooler driver:microsoft corporation
    e:\windows\system32\winspool.drv
    
    ole32.dll.mui:6.1.7600.16385:microsoft ole for windows:microsoft corporation
    e:\windows\system32\ole32.dll
    
    oleaut32.dll:6.1.7601.17514:microsoft corporation
    e:\windows\system32\oleaut32.dll
    
    version.dll:6.1.7600.16385:version checking and file installation libraries:microsoft corporation
    e:\windows\system32\version.dll
    
    imm32:6.1.7601.17514:multi-user windows imm32 api client dll:microsoft corporation
    e:\windows\system32\imm32.dll
    
    msctf.dll.mui:6.1.7600.16385:msctf server dll:microsoft corporation
    e:\windows\system32\msctf.dll
    
    cryptbase.dll:6.1.7600.16385:base cryptographic api dll:microsoft corporation
    e:\windows\system32\cryptbase.dll
    
    am32-33707.dll:4.93.33707:ad muncher 32-bit hook dll:murray hurps software pty ltd
    e:\program files\ad muncher\am32-33707.dll
    
    ws2_32.dll.mui:6.1.7600.16385:windows socket 2.0 32-bit dll:microsoft corporation
    e:\windows\system32\ws2_32.dll
    
    nsi.dll:6.1.7600.16385:nsi user-mode interface dll:microsoft corporation
    e:\windows\system32\nsi.dll
    
    uxtheme.dll.mui:6.1.7600.16385:microsoft uxtheme library:microsoft corporation
    e:\windows\system32\uxtheme.dll
    
    
    services list
    clr_optimization_v4.0.30319_32 : microsoft .net framework ngen v4.0.30319_x86
    nvsvc : nvidia display driver service
    spooler : print spooler
    stereo service : nvidia stereoscopic 3d driver service
    swprv : microsoft software shadow copy provider
    trustedinstaller : windows modules installer
    vss : volume shadow copy
    wmpnetworksvc : windows media player network sharing service
    wsearch : windows search
    msmpsvc : microsoft antimalware service
    nissrv : microsoft network inspection
    4game-service : 4game-service
    
     
    #14
    DIUBLITH likes this.
  15. golemka

    golemka User

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    put an older version of net framework / disable mscorsvw.exe / reinstall msxml 4.0 packet
     
    #15
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