My character disapear

hello innova team,

i have iss on pl lilith but now when i try log him i cant see him. only window and in this window i cant see any characters.
please answear me is possible play my iss or no. my iss name is lucyferus

this iss was after aweaking but i dont want start from begin....

 

hello!

all question regarding character transfer should be posted to https://support.4game.com

 

to cheer you up.
they said to me: no exceptions from the 31 dec transfer deadline rule.

[']

 

i am really sorry to hear that.
if this is answer you received from the support, sumiko will receive the same answer, and unfortunately there is nothing i can do to change that.

we still encourage you to stay with us and conquer lineage ii world with your newly created character!