Mail problem...

i send mail with sooo much adena from my farm char to main char....and nothing :f mail never arrived on my main, and this mail is no longer exist on my farm char...not even in send tab :f whats wrong?

 

hi,
for ingame issue please create ticket at support.4game.com

best reagrds

 

any1 had that problem before :f is there any chances to get back my adena?

 

when you creat ticket gm will invesigate logs. so it's depends of them.

best regards

 

.

24h after ticket report...and still no answer :f?

 

"the help desk shall send a reply to the user within 10 days after the date of receipt of the user’s application and submission of the full and authentic registration data thereby. such term may be increased, depending on the nature of the issue, which shall be additionally notified to the user."

 

to make it clear, some ppl wait over a month for an answer

 

hello there,

you can see actual solutions and issues' statuses here.
additional instructions could be found here.
if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

best regards,