Did i just gate ban?

Discussion in 'Technical Issues (Archive)' started by Wanheda, Oct 9, 2016.

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  1. Wanheda

    Wanheda User

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    Hi.

    One of my chars is black and i can't use it. Does this mean i got banned? If yes where can i see why?
    I opened a ticket in support but no answer.

    Thanks.
     
    #1
  2. NeoTiger

    NeoTiger User

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    It got banned and only support can tell you the reason. Response from support takes within 10 working days.
     
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  3. Wanheda

    Wanheda User

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    Yes. Epic 10 days. Even NASA answers faster then that :)
    Oct 9, 2016
    I'm guessing the ban is an added bonus for renewing PA Account.
     
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  4. Morphine666

    Morphine666 User

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    same with my account, so if its mean ban ,why administration banning ppl, and do not tell them why ?this is how administration respect them players?
     
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  5. Wanheda

    Wanheda User

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    Nothing you can do made. Open a ticket and wait for an answer ( if that answer ever comes ).
     
    #5
  6. Naito

    Naito User

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    10 days does not mean, that you will get an answer after, 8 or 9 days... I contact with our "bad support" a few times and always get a response i next 1-2 days.

    NEXON Europe, a game publisher of Combat Arms even do not answer. While contact with them, got just an automatic message "we contact with you, as soon as it will be possible" after 3 years still my ticket are open, and did not get a response.

    Just try contact with Innova, and try ask what happen with your account. Do not demand unban, be nice and for sure they will try help you.
     
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  7. Wanheda

    Wanheda User

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    I know Naito.
    I did opened a ticket asking ( nicely ) what has happened. But you have to understand the PA account and LVL III Rune don't have infinite timer, so yeah i am little "troubled" :)
     
    #7
  8. Morphine666

    Morphine666 User

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  9. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
    #9
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