Game Launcher Stuck in Loop

Discussion in 'Technical Issues (Archive)' started by Just Me, Jan 18, 2017.

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  1. Just Me

    Just Me User

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    When I use the desktop shortcut, the webpage says I must install the game, it doesn't matter how many times I do this, the page will not refresh to show the play link. When I go to the community website, the link refreshes and still only shows Install.

    All I did was logout and reboot my PC due to flashing texture artifacts in your game, now neither the Lineage2 EU or the classic work.
     
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  2. casillias

    casillias Technical specialist Innova Group

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    Check if 4game-service is working at services.msc
     
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  3. Just Me

    Just Me User

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    I even turned off IOBit lol. I resolved it by clearing all caches as the login system relies on a browser, and using yet a different browser. I assume you are using cookies to discover if the game is installed? If so, then they are not always refreshed when something physical changes and are probably stuck in a cache loop. Turning off IOBIT did nothing to correct the issue, so it is merrily running along to its hearts content and mine as well.
     
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  4. krege

    krege User

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    Again, did you check if 4game service is running? Try to stop and start it (not restart buton).
     
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  5. Just Me

    Just Me User

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    I did not check, however, as the same 'bug' effected the NCSoft client, I contacted their support team, they suggested that I uninstall Razor Comms programme, which I did, now it works fine on all browsers.
     
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