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cant log in game!!!

Discussion in 'Technical Issues (Archive)' started by Crazy0ne, Aug 20, 2013.

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  1. Crazy0ne

    Crazy0ne User

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    i have problem with loging in game.i have not log some time and when i try to log now tell me thet my password not corect.i make all update`s what need and still cant log.so if any gm can help and tell me what to do for log again ty.
     
    Crazy0ne, Aug 20, 2013
    #1
  2. NeoTiger

    NeoTiger Global moderator

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    dear crazyone,

    i've moved your topic from questions and info to technical issues section.

    by the way, check if there wasn't a captcha to enter. also, have you ever tried to used the "password recovery" tool ?
     
    NeoTiger, Aug 20, 2013
    #2
  3. Crazy0ne

    Crazy0ne User

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    can u tell me how to recovery password?
     
    Crazy0ne, Aug 20, 2013
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  4. NeoTiger

    NeoTiger Global moderator

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    see my attachment to locate where is the option by looking at the ugly red arrow :
    password_recovery.jpg
     
    NeoTiger, Aug 20, 2013
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  5. Crazy0ne

    Crazy0ne User

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    i did and i not got any sms on my phone becouse i put my phone to secure my account.how can i change to primary email address i tried and i cant change to send me code to my other e-mail?
     
    Last edited by a moderator: Aug 20, 2013
    Crazy0ne, Aug 20, 2013
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  6. Pazak

    Pazak Innova Group

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    crazyone,

    you need to contact our support service. please, submit a request here https://support.4game.com/ and they will be able to help you.
     
    Pazak, Aug 21, 2013
    #6
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  7. Crazy0ne

    Crazy0ne User

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    ty i am in game
     
    Crazy0ne, Aug 21, 2013
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