Client crashes after choosing character to log in game

2014.2.10 2032 [gtick=12878 lgticks=12854]
build date : fri nov 01 0647 2013

os : no os
cpu : genuineintel intel(r) core(tm) i7-2600k cpu @ 3.40ghz @ 3412 mhz
ram : 4072mb ram
logicalcore : 8
physicalcore : 4
video : amd radeon hd 5570 (1247)
poscode : ls9(558) -14899:123881:-3131 8/1 [241]
video resources : 101 mb

history: uhairshopapi::execapplycharhairinfo <- (hairshopwnd transient.hairshopwnd @ function interface.hairshopwnd.applydata : 0119) <- uobject::execclasscontext <- (hairshopwnd transient.hairshopwnd, function interface.hairshopwnd.onmodifycurrentticksliderctrl, 0x15060ff0, 0x0018d008, 16, 16) <- uobject:rocessevent <- ncsliderctrl::repositioncurrenttick <- ncsliderctrl:ncreate <- ncwnd::sethandle <- ncwindowbase::registerchildwindow <- xmluidata::create <- xmlsliderctrldata::create <- xmlwindowdata::createchildrecursively <- xmlwindowdata::create <- xmldatamanager::createwindowwithwindowdata <- wndarray:1627088, windowmap:466910660 <- xmldatamanager::createwindowsoncondition <- xmluimanager::createwindowbyname <- xmluimanager::createparentwindow <- xmluimanager::getwindowptr <- uuiapi_shortcutitemwindow::execupdateshortcut <- (shortcutwnd transient.shortcutwnd @ function interface.shortcutwnd.setcurpage3 : 010b) <- uobject::execclasscontext <- (shortcutwnd transient.shortcutwnd, function interface.shortcutwnd.onevent, 0x15060ff0, 0x0018f168, 16, 132) <- uobject:rocessevent <- id:650, param: <- xmluimanager::executeuievent <- executeuievent <- nconsolewnd::receiveshortcutlist <- shortcutinitpacket <- function name=shortcutinitpac <- unetworkhandler::tick <- ugameengine::tick <- updateworld <- mainloop

exception:
code [exception_read_violation dataaddress:0x00000058]
address [0x1309247e]
segcs [0x0023]

nwindow.dll [0x12970000] offset [0x0072247e]


p.s. another character on this account is playable.
os> win8.1 x64, up to date

 

i had the same problem 2 (or 3 , i dont remember) days ago with firefox. i am using windows 8 (not 8.1) . i logged in with chrome, played the game normally and the next day firefox worked properly.
try do the same like i did.

also, firefox released a new update. go -> help -> about firefox and check for updates