i'd like to ask a simple information question: how long does it take to get an answer for a ticket from support? 1 work week, 2 work weeks?
well, atm they are kinda busy so it will take more than normal time, maybe 1 work time or 1 and a half, but take in mind that it depends of the measure of tickets that they receive, it can also be lower.
ty for your answers. i'm a bit worried coz i didnt get any reply from support and i posted a ticket on 16.10. :/