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Administrators doesn't answer for tickets?

Discussion in 'Technical Issues (Archive)' started by nordiusek, Mar 20, 2015.

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  1. nordiusek

    nordiusek User

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    good afternoon,
    i wrote a ticket (28th feb) to 4game support about my lost account, and they doesn't give me any answer till today. it's 20 days... i know that they probably have a lot of work with keep server on,patches and a lot of other tickets etc. but how long does it take +/- for any reply from them? anyone can help me with that?
    regards

    question ref: 2321-qsgl-8593
     
    nordiusek, Mar 20, 2015
    #1
  2. NeoTiger

    NeoTiger Global moderator

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    they reply within 10 days. by the way, i've transfered your issue to the staff, hope you get an answer this monday.
     
    NeoTiger, Mar 21, 2015
    #2
  3. nordiusek

    nordiusek User

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    ok thank you, i just need to be more patient :)
     
    nordiusek, Mar 21, 2015
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    JordanRZ likes this.
  4. lethalshot

    lethalshot User

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    same problem
     
    lethalshot, Mar 23, 2015
    #4
  5. nordiusek

    nordiusek User

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    maybe they are on vacation? :)
     
    nordiusek, Mar 23, 2015
    #5
    Mdrg97m384h likes this.
  6. Eska

    Eska User

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    unfortunately they are not ;)
    there are still a lot of tickets about character transfer (lilith)
    please be patient, support team doing everything they can to push everything forward asap!
     
    Eska, Mar 23, 2015
    #6
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