1. Discord Support team Facebook l2central.info

Can't sign in!

Discussion in 'Technical Issues (Archive)' started by Nyweris, Jun 29, 2015.

Thread Status:
Not open for further replies.
  1. Nyweris

    Nyweris User

    Joined:
    28.11.11
    Messages:
    1,264
    Likes Received:
    186
    Can't sign/log, so whats up? Just lol, fix it asap!
     
  2. faron

    faron User

    Joined:
    13.06.13
    Messages:
    141
    Likes Received:
    100
    Same +++
     
  3. MirOo

    MirOo User

    Joined:
    28.11.12
    Messages:
    192
    Likes Received:
    3
    server wipe :D
     
  4. Lirialia

    Lirialia User

    Joined:
    16.04.13
    Messages:
    119
    Likes Received:
    106
    same. fix this trash we pay you to call server.

    or paint it blue and throw it in the sea.
     
  5. Nyweris

    Nyweris User

    Joined:
    28.11.11
    Messages:
    1,264
    Likes Received:
    186
  6. DeepBlue

    DeepBlue User

    Joined:
    30.11.11
    Messages:
    7,766
    Likes Received:
    431
    Hello all,

    The situation has been monitored for some hours now but if anyone is still experiencing any intermittent issues with logging/signing in and have already done basic things such as:

    Updating 4game app;
    Clearing cache;
    Trying alternative browsers;
    PC Restart

    Can you please let us know here.

    Regards.
     
  7. Kiciia

    Kiciia User

    Joined:
    14.06.15
    Messages:
    3
    Likes Received:
    0
    all time off......
     
  8. Seregramor

    Seregramor User

    Joined:
    24.01.12
    Messages:
    291
    Likes Received:
    73
    I have cleaned register with ccleaner and webpage for logging its working... maybe its a good solution for your problems.
     
  9. Kiciia

    Kiciia User

    Joined:
    14.06.15
    Messages:
    3
    Likes Received:
    0
    I use Ccleaner but continue the problem ...:Cry:
     
  10. GM Amarantha

    GM Amarantha User

    Joined:
    11.12.14
    Messages:
    1,093
    Likes Received:
    838
    Please address to Support Service attaching the screenshot that shows your problem.
     
  11. Omega

    Omega User

    Joined:
    20.12.11
    Messages:
    5
    Likes Received:
    0
    I can't sign in and I can't contact support because I can't sign in....
    In main page my screen stay on loading-vortex all time....
     
  12. GM Amarantha

    GM Amarantha User

    Joined:
    11.12.14
    Messages:
    1,093
    Likes Received:
    838
    Hello,
    Please try another browser and update us on the issue.
     
  13. Omega

    Omega User

    Joined:
    20.12.11
    Messages:
    5
    Likes Received:
    0
    Ok now with the same browser i can sign in. It seem solved for now. Thanks.
     
  14. BlackRose

    BlackRose User

    Joined:
    24.01.12
    Messages:
    26
    Likes Received:
    3
    Maybe i'm being rude here but i switched from Mozilla to Chrome because it didnt memorise my emails anymore ( because of 4game). Now im supposed to switch from Chrome to Mozilla because i cant sign in anymore ( because of 4game). At what point in time am i going to have to use Internet Explorer ?
    I deleted cache/cookies/cleaned registries - it has nothing to do with it.
    As you can see people are having trouble accessing your website. Can you please fix this instead of redirecting us to another browser ?
    Thanks
     
  15. Madleine

    Madleine User

    Joined:
    31.01.12
    Messages:
    51
    Likes Received:
    3
    tried 3 different browsers
    updated 4game
    cache cleared
    rebooted
    i m still getting an error message
    oh and i cant write a ticket, because i cant login.

    and i will not reinstall the OS like last time.........
     
  16. Elesmira

    Elesmira User

    Joined:
    05.05.13
    Messages:
    2,595
    Likes Received:
    1,157
    can you make your site to work? finally? i have 4 people that cannot log right now because of it, updated 4game deleted cache tried other browsers restarted and NOTHING works. I myself somehow managed to log but now the site is not working for me as well. DO something.
     
  17. GM Amarantha

    GM Amarantha User

    Joined:
    11.12.14
    Messages:
    1,093
    Likes Received:
    838
    Please attach screenshots of your login issues to your messages.

    UPD:
    Our engineers are already aware of the existing problem, butyou are still welcome to upload your screenshots for us to have a clear understanding what problem each of you is experiencing.
     
    Last edited: Jun 30, 2015
  18. Elesmira

    Elesmira User

    Joined:
    05.05.13
    Messages:
    2,595
    Likes Received:
    1,157
  19. fapandgame

    fapandgame User

    Joined:
    30.06.15
    Messages:
    291
    Likes Received:
    51
    Here is what most players are experiencing when they say they cannot log in... For the most part it's either what the screenshot below shows happens, or the 'Play' button and the Log In details page at the upper right corner does not load, it just goes on an endless "loading" loop... Or it just spams the message "Error while loading page" and you need to update...

    [​IMG]
     
    Last edited: Jun 30, 2015
  20. GM Amarantha

    GM Amarantha User

    Joined:
    11.12.14
    Messages:
    1,093
    Likes Received:
    838
    Please check it now.
     
Thread Status:
Not open for further replies.