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DC/Great in game LAG

Discussion in 'Technical Issues (Archive)' started by khotick, Jul 14, 2015.

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  1. khotick

    khotick User

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    After last maintenance (7/14) i am getting a lot of disconnections in game and lots of lag. I ckecked my internet speed and it's suprisingly decent (3mb/s UP) for the game, also i was getting the "The account already in use" error and if not; i was gettig stuck at server selection screen (and then geting dc again).
    Ferthermore, I have encountered great lag. I've seen many times my game frozen and just stairing if the lag is going to end. Unlucky for me, I was attacking monsters solo and then having freezes for 15+ seconds during midfights. Of course I was seeing my character dead after the freaze.
    Just wanted to report it. Also I will check again if something is wrong with my internet provider or the conection in general, I don't want to put the blaim in you just from the begening of my connection issues.

    Thank you for reading :)
     
  2. casillias

    casillias Technical specialist Innova Group

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  3. khotick

    khotick User

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    check4game version=2.0.2
    CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
    VIDEO: Intel(R) HD Graphics 3000 / 9.17.10.3347 / 20140129
    VIDEO: NVIDIA GeForce GT 640M / 9.18.13.4411 / 20140913
    DeviceName: DISPLAY1, BPP: 32, P:True, 1366x768
    OS(64) Microsoft Windows NT 6.3.9600.17736
    .NET 2.0.50727.8009 / MEMORY: 3984 MBytes
    report Date: 15.07.2015 3:59:09 +03:00 GMT
    files.cinn file info => Size=656094 bytes
    LastModified=Mon, 06 Jul 2015 15:11:40 GMT
    Hash=77-DC-DD-C3-1D-F1-C0-58-55-78-FC-3C-5D-BD-14-D5
    game: lineage2eu, env: eu-l2_live, current folder =>
    C:\Games\LineageII EU

    Checking geo.l2.eu:2106 (Login server) (194 байт) => OK
    Checking http://trace.inn.eu

    Дата и время: 15/07/2015 4:58
    Местоположение: Greece, Attiki, Athens

    traceroute 46.198.80.128

    HOST: trace1-lc Loss% Snt Last Avg Best Wrst StDev
    1. 10.64.64.1 0.0% 10 0.6 0.6 0.6 0.7 0.0
    2. 109.105.152.33 0.0% 10 1.6 1.7 1.6 1.8 0.1
    3. te0-6-0-31.rcr21.lux01.atlas.cogentco.com 0.0% 10 2.0 2.1 2.0 2.3 0.1
    4. be2377.ccr42.fra03.atlas.cogentco.com 0.0% 10 6.5 6.5 6.4 6.6 0.1
    5. be2188.agr21.fra03.atlas.cogentco.com 0.0% 10 6.4 6.6 6.4 6.8 0.1
    6. btn.fra03.atlas.cogentco.com 0.0% 10 5.9 14.0 5.9 86.4 25.4
    7. 63-218-231-10.pccwglobal.net 0.0% 10 50.4 49.4 48.2 50.6 1.1
    8. 78-2-217.itr.cyta.gr 0.0% 10 47.4 48.0 47.3 53.4 1.9
    9. 178-103-227.brsl3.cyta.gr 0.0% 10 47.4 47.4 47.3 47.5 0.1
    10. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


    Checking trace to geo.l2.eu (tracert.exe)
    1 15 ms 100 ms 100 ms dsldevice.lan [192.168.10.254]
    2 33 ms 30 ms 32 ms b2.met.cyta.gr [46.103.127.2]
    3 27 ms 28 ms 28 ms 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 * 29 ms 30 ms i2-med-g3-0-0.itr.cyta.gr [78.87.2.198]
    5 30 ms 31 ms 39 ms 78-2-212.itr.cyta.gr [78.87.2.212]
    6 71 ms 69 ms 70 ms gw-frankfurt.pt.lu [80.81.192.204]
    7 83 ms 76 ms 75 ms 213.135.251.181
    8 74 ms 80 ms 77 ms 78.141.183.50
    9 75 ms 77 ms 73 ms 109.105.152.35
    10 76 ms 74 ms 73 ms 109.105.156.10

    Computing statistics for 176 seconds...

    Checking trace to geo.l2.eu (pathping.exe)
    0 Vasileris-PC.lan [192.168.10.4]
     
    Last edited by a moderator: Jul 15, 2015
  4. casillias

    casillias Technical specialist Innova Group

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    And the rest of log?
     
  5. khotick

    khotick User

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    This is the entire log, I had copy pasted all the text that was avalable. From the top to the bottom.
     
  6. casillias

    casillias Technical specialist Innova Group

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    It is not... not even a half of it... But ok, next time you have lags, start WINMTR diagnostic and wait till it ends
     
  7. khotick

    khotick User

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    Lately I'am having a decent connection, but still lagging and freezing every now and then. Below I am posting the winmtr diagnostic 100%. Also just wanted to mention that the previous log I sent was at 100%. I run it again it was almost at the same speed; and had amlost the same stats, but having the same lenght.
    Finaly, a question that I am a little too afraid to ask. With all due respect, are those stats below contibuting on solving the laging and freezing issues, or just a report of my perfomance that will tell me that i am not qualifying to have fun and enjoy playing at your servers? Also I am posting again the Net Diagnostic report below the WinMTR report.

    Diagnose Report for WinMTR:

    check4game version=2.0.2
    CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
    VIDEO: Intel(R) HD Graphics 3000 / 9.17.10.3347 / 20140129
    VIDEO: NVIDIA GeForce GT 640M / 9.18.13.4411 / 20140913
    DeviceName: DISPLAY1, BPP: 32, P:True, 1366x768
    OS(64) Microsoft Windows NT 6.3.9600.17736
    .NET 2.0.50727.8009 / MEMORY: 3984 MBytes
    report Date: 16.07.2015 2:02:00 +03:00 GMT
    files.cinn file info => Size=656094 bytes
    LastModified=Mon, 06 Jul 2015 15:11:40 GMT
    Hash=77-DC-DD-C3-1D-F1-C0-58-55-78-FC-3C-5D-BD-14-D5
    game: lineage2eu, env: eu-l2_live, current folder =>
    C:\Games\LineageII EU


    Checking trace to 109.105.156.11 (tracert.exe)
    1 81 ms 99 ms 101 ms dsldevice.lan [192.168.10.254]
    2 * 133 ms 42 ms b2.met.cyta.gr [46.103.127.2]
    3 * 52 ms * 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 43 ms 41 ms 48 ms 46-126-1.adsl.cyta.gr [46.103.126.1]
    5 32 ms 36 ms 39 ms 78-2-212.itr.cyta.gr [78.87.2.212]
    6 76 ms 68 ms 71 ms gw-frankfurt.pt.lu [80.81.192.204]
    7 105 ms 75 ms 76 ms 213.135.251.181
    8 74 ms 83 ms 76 ms 78.141.183.50
    9 79 ms 105 ms 87 ms 109.105.152.35
    10 89 ms 72 ms 78 ms 109.105.156.11

    Computing statistics for 2 minutes...

    WinMTR for 109.105.156.11 host, 100 blocks 64 bytes

    num loss sent recv min avrg wrost host
    1 6% 100 94 4 66 533 dsldevice.lan [192.168.10.254]
    2 37% 100 63 26 55 363 b2.met.cyta.gr [46.103.127.2]
    3 39% 100 61 27 63 726 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 39% 100 61 28 49 310 46-126-1.adsl.cyta.gr [46.103.126.1]
    5 41% 100 59 28 55 361 78-2-212.itr.cyta.gr [78.87.2.212]
    6 82% 100 18 67 79 150 gw-frankfurt.pt.lu [80.81.192.204]
    7 69% 100 31 74 104 293 213.135.251.181
    8 76% 100 24 72 97 288 78.141.183.50
    9 69% 100 31 73 93 309 109.105.152.35
    10 76% 100 24 73 97 288 109.105.156.11


    Computing statistics for 17 minutes...

    WinMTR for 109.105.156.11 host, 1000 blocks 64 bytes

    num loss sent recv min avrg wrost host


    Proof of complition (100%) : http://img-v.ru/image/Q40

    Net Diagnostic report below: (Note that I run it for the 3rd time before posting, and yes. Aparently there were more to load. Sorry for the inconvinience.)

    check4game version=2.0.2
    CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
    VIDEO: Intel(R) HD Graphics 3000 / 9.17.10.3347 / 20140129
    VIDEO: NVIDIA GeForce GT 640M / 9.18.13.4411 / 20140913
    DeviceName: DISPLAY1, BPP: 32, P:True, 1366x768
    OS(64) Microsoft Windows NT 6.3.9600.17736
    .NET 2.0.50727.8009 / MEMORY: 3984 MBytes
    report Date: 16.07.2015 2:52:46 +03:00 GMT
    files.cinn file info => Size=656094 bytes
    LastModified=Mon, 06 Jul 2015 15:11:40 GMT
    Hash=77-DC-DD-C3-1D-F1-C0-58-55-78-FC-3C-5D-BD-14-D5
    game: lineage2eu, env: eu-l2_live, current folder =>
    C:\Games\LineageII EU

    Checking geo.l2.eu:2106 (Login server) (194 байт) => OK
    Checking http://trace.inn.eu

    Дата и время: 16/07/2015 3:52
    Местоположение: Greece, Attiki, Athens

    traceroute 46.198.80.128

    HOST: trace1-lc Loss% Snt Last Avg Best Wrst StDev
    1. 10.64.64.1 0.0% 10 0.6 0.6 0.6 0.7 0.0
    2. 109.105.152.33 0.0% 10 1.7 1.7 1.6 1.7 0.0
    3. te0-6-0-31.rcr21.lux01.atlas.cogentco.com 0.0% 10 2.1 2.2 2.0 3.3 0.4
    4. be2377.ccr42.fra03.atlas.cogentco.com 0.0% 10 8.1 6.8 6.4 8.1 0.7
    5. be2188.agr21.fra03.atlas.cogentco.com 0.0% 10 6.7 6.4 6.3 6.7 0.1
    6. btn.fra03.atlas.cogentco.com 0.0% 10 5.9 6.0 5.9 6.1 0.1
    7. 63-218-231-10.pccwglobal.net 0.0% 10 48.4 49.6 47.5 51.3 1.3
    8. 78-2-217.itr.cyta.gr 0.0% 10 47.6 47.6 47.4 48.6 0.4
    9. 178-103-227.brsl3.cyta.gr 0.0% 10 47.3 47.4 47.3 47.5 0.0
    10. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


    Checking trace to geo.l2.eu (tracert.exe)
    1 100 ms 100 ms 96 ms dsldevice.lan [192.168.10.254]
    2 28 ms 27 ms 28 ms b2.met.cyta.gr [46.103.127.2]
    3 29 ms 28 ms 27 ms 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 28 ms 30 ms 31 ms i2-med-g3-0-0.itr.cyta.gr [78.87.2.198]
    5 29 ms 34 ms * 78-2-212.itr.cyta.gr [78.87.2.212]
    6 * * 69 ms gw-frankfurt.pt.lu [80.81.192.204]
    7 76 ms 84 ms 81 ms 213.135.251.181
    8 73 ms 72 ms 74 ms 78.141.183.50
    9 73 ms 74 ms 73 ms 109.105.152.35
    10 75 ms 73 ms 74 ms 109.105.156.10

    Computing statistics for 176 seconds...

    Checking trace to geo.l2.eu (pathping.exe)
    0 Vasileris-PC.lan [192.168.10.4]
    1 dsldevice.lan [192.168.10.254]
    2 b2.met.cyta.gr [46.103.127.2]
    3 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 i2-med-g3-0-0.itr.cyta.gr [78.87.2.198]
    5 78-2-212.itr.cyta.gr [78.87.2.212]
    6 * * gw-frankfurt.pt.lu [80.81.192.204]
    7 213.135.251.181
    8 78.141.183.50
    9 109.105.152.35
    10 109.105.156.10
    0 Vasileris-PC.lan [192.168.10.4]
    1 3ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [192.168.10.254]
    2 28ms 0/ 100 = 0% 0/ 100 = 0% b2.met.cyta.gr [46.103.127.2]
    3 29ms 1/ 100 = 1% 1/ 100 = 1% 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 30ms 1/ 100 = 1% 1/ 100 = 1% i2-med-g3-0-0.itr.cyta.gr [78.87.2.198]
    5 31ms 4/ 100 = 4% 4/ 100 = 4% 78-2-212.itr.cyta.gr [78.87.2.212]
    6 69ms 5/ 100 = 5% 5/ 100 = 5% gw-frankfurt.pt.lu [80.81.192.204]
    7 --- 100/ 100 =100% 100/ 100 =100% 213.135.251.181
    8 --- 100/ 100 =100% 100/ 100 =100% 78.141.183.50
    9 75ms 1/ 100 = 1% 1/ 100 = 1% 109.105.152.35
    10 75ms 0/ 100 = 0% 0/ 100 = 0% 109.105.156.10

    Checking trace to 109.105.156.11 (tracert.exe)
    1 93 ms 99 ms 99 ms dsldevice.lan [192.168.10.254]
    2 28 ms 27 ms 27 ms b2.met.cyta.gr [46.103.127.2]
    3 27 ms 27 ms 27 ms 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 27 ms 31 ms 31 ms 46-126-1.adsl.cyta.gr [46.103.126.1]
    5 33 ms 38 ms 30 ms 78-2-212.itr.cyta.gr [78.87.2.212]
    6 68 ms 67 ms * gw-frankfurt.pt.lu [80.81.192.204]
    7 75 ms 75 ms 81 ms 213.135.251.181
    8 73 ms 74 ms 72 ms 78.141.183.50
    9 73 ms 74 ms 73 ms 109.105.152.35
    10 75 ms 73 ms 74 ms 109.105.156.11

    Checking trace to frostsecurity.net (tracert.exe)
    1 21 ms 99 ms 99 ms dsldevice.lan [192.168.10.254]
    2 28 ms 27 ms 28 ms b2.met.cyta.gr [46.103.127.2]
    3 29 ms 27 ms 28 ms 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 39 ms 36 ms 35 ms i2-med-g3-0-0.itr.cyta.gr [78.87.2.198]
    5 32 ms 30 ms 31 ms 78-2-212.itr.cyta.gr [78.87.2.212]
    6 67 ms 68 ms 68 ms gw-frankfurt.pt.lu [80.81.192.204]
    7 * 77 ms 75 ms 213.135.251.181
    8 72 ms 74 ms 72 ms 78.141.183.50
    9 73 ms 73 ms * 109.105.154.5
    10 72 ms 72 ms 72 ms 109.105.154.5

    Checking trace to cdn.inn.eu (tracert.exe)
    1 57 ms 99 ms 99 ms dsldevice.lan [192.168.10.254]
    2 29 ms 27 ms 27 ms b2.met.cyta.gr [46.103.127.2]
    3 27 ms 27 ms 29 ms 178-103-193.brsl3.cyta.gr [178.59.103.193]
    4 28 ms 31 ms 32 ms 46-126-1.adsl.cyta.gr [46.103.126.1]
    5 29 ms 31 ms 30 ms 78-2-214.itr.cyta.gr [78.87.2.214]
    6 67 ms 67 ms 72 ms gw-frankfurt.pt.lu [80.81.192.204]
    7 75 ms 75 ms 74 ms 213.135.251.181
    8 72 ms 73 ms 74 ms 78.141.183.50
    9 73 ms 73 ms 75 ms 109.105.154.4

    Checking 109.105.156.11:7777 (Core) => OK
    Checking 109.105.156.11:17453 (Core) (15 байт) => OK
    Checking 109.105.156.21:7777 (PTS) => OK
    Checking 109.105.156.21:17453 (PTS) (15 байт) => OK


    Proof of complition (100%) : http://img-v.ru/image/Q4C

    Keep in mind that I'm dedicated on doing all necessities of helping you and myself on solving this issue.
     
    Last edited by a moderator: Jul 16, 2015
  8. Eska

    Eska User

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    Hello!

    Contact me via skype for the teamviewer session.
     
  9. casillias

    casillias Technical specialist Innova Group

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    I can see the proof and that you have more text below than you pasted here....
    And you have 37% loss starting from your router I guess... Reboot it or try direct connection, without router
     
  10. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
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