Eventually Anxxi was maybe right Frozen like your char is gray and you cannot log it in ? In this case it means that the ban hammer hit your char
I don't know, but the rules say that every ban case will not be discussed on forum, so if you have some issues with this kind of things, write a message to support.
i writed a ticket, i dint do anything wrong beside's that i just orderd a brooch 45,99 euro if they gonna keep it frozen i want my 45,99 euro back or ill start up a lawsuit simple.
Civilized persons usually make ticket to support Use this link : https://support.4game.com/, this is not private server who is ran by 18 years old pimpled kid, that lives in moms basement and solves everything by looking at whining 100 people at forum. But seriously stop making idiotic threads
I'm closing the thread, ban discussion has to be dealt via support. It takes 10 working days to receive answer from support. You might get a reply earlier depending of the situation. By the way, support staff doesn't work on friday evening and week-end.
