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An error has occured while loading the page

Discussion in 'Technical Issues (Archive)' started by Padj1l, Sep 21, 2015.

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  1. Padj1l

    Padj1l User

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    Hi,

    I haven't been able to launch the game with mozilla for two days. The issue appeared suddenly and for unknown reason, i get this error message :

    [​IMG]

    It works fine on chrome, but I'd like to solve the problem as I mainly use mozilla. I tried cccleaning, unstalling/reinstalling 4game app without success. Any idea ? Thx !
     
  2. Padj1l

    Padj1l User

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    And ofc, hitting the Update button just refreshes the page and leads to the same error.
     
  3. casillias

    casillias Technical specialist Innova Group

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    Left bottom corner [​IMG]
     
  4. TziKay

    TziKay User

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    Yeah i have exactly the same problem.I delete everything.The 4game the lineage file and still when i refresh the page it says exactly the same:An error has occured while loading the page
     
  5. Padj1l

    Padj1l User

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    I tried this update button, didn't solve the issue.
     
  6. Morgast

    Morgast User

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    It looks like i solved the problem by entering from microsoft edge

    p.s i updated my pc to windows 10 , why donts you try from mozzila?
     
  7. Padj1l

    Padj1l User

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    I'm on 7. Well the problem is only on mozilla for me as well, but that's the navigator I use for my main account so it's quite annoying.
     
  8. casillias

    casillias Technical specialist Innova Group

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    Disable all possible ad blockers (ADBlock, UBlock etc...) that you have, in case with ADBlock sometimes it should better be deleted at all
     
  9. Padj1l

    Padj1l User

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    Wow, it worked, thank you very much !
     
  10. casillias

    casillias Technical specialist Innova Group

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    Out of date topic.
    Archived
     
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