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lost money 4game

Discussion in 'Feedback Archive' started by mantziabas, Oct 27, 2015.

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  1. mantziabas

    mantziabas User

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    dear 4 game
    2 days ago i had 60 eyro in wallet.
    today i have only 1.36 eyro
    i lost all my eyro without log in or buy something
    can you cheak it plz?
     
    mantziabas, Oct 27, 2015
    #1
  2. mantziabas

    mantziabas User

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    my mail is XXXX
    and my character name is paragkas

    Mod edit : Don't post publicly your e-mail.
     
    Last edited by a moderator: Oct 28, 2015
    mantziabas, Oct 27, 2015
    #2
  3. Seivlas

    Seivlas User

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    Go here : https://eu.4game.com/lineage2/play/

    Then log in (if it's not already done)

    Then, on the top right corner there is your name (or mail address), click on it.

    Choose "event".

    Here is listed your "money history" so you'll know what happened to your money
     
    Seivlas, Oct 28, 2015
    #3
  4. NeoTiger

    NeoTiger Global moderator

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    The feedback section is not used for such issue.

    As Seivlas had written, you can check every transaction via your account.

    If you need a further investigation, open a ticket to support:
    https://support.4game.com/
     
    NeoTiger, Oct 28, 2015
    #4
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