login problems

hello all, i have a strange log in problem. before harmony update in other to log into game i had to go to character creation screen but now i can only log into game if i create a new char. oh i have this problem only if i try to connect from my uni network (i live in halls).

 

hi,
please read this topic.
if program don't help post result here.

best reagrds

 

you can see actual solutions and issues' statuses here.
additional instructions could be found here.
here you can download client-check application.
if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

best regards