error 722 and xml issue

hello, after a windows10 update, i had a blue screen and since, when i clic on "play" the icon disapear and nothing happen, if i go on setting and "restore game" i got an error 722
i already unsinstalled the windows10update, but it dont works..

here is my 4game-service.log :
Oct 03 2124.819 : S[47, None]. msg SENT: {"name":"repair","data":"{\"serviceId\":1006,\"isFullUpdate\":true}"}
Oct 03 2124.819 : S[46, Plugin]. msg RCVD: {"name":"repair","data":"{\"serviceId\":1006,\"isFullUpdate\":true}"}
Oct 03 2124.819 [T]: --> service::ServerLogic::handleRepair
Oct 03 2124.820 : Downloading game descriptors: http://cdn.inn.ru/4game/config-live.xml
Oct 03 2124.918 : Downloading status > first attempt: 0, connected: 1, modified: 0
Oct 03 2124.920 : service::ServerLogic::loadXmlConfig - hasUpdate : FALSE
Oct 03 2124.920 [E]: service::ServerLogic::sendGameGenericError - Action can't be applied with current status
Oct 03 2124.920 : S[ ]: msg SENT: {"name": "error", "data": {"code": 722, "desc": "Action can't be applied with current status", "serviceId": 1006}}
Oct 03 2124.920 [T]: <-- service::ServerLogic::handleRepair
Oct 03 2124.920 : WSC(36): to WEB: {"name": "error", "data": {"code": 722, "desc": "Action can't be applied with current status", "serviceId": 1006}}
Oct 03 2125.120 : WSC(36): Frame received (length=181, flags=0x81).
Oct 03 2125.121 : S[47, None]. msg SENT: {"name":"logError","data":"{\"serviceId\":1006,\"code\":\"722\",\"message\":\">> code:722 | | description:Action can't be applied with current status | | serviceId:1006 | | \"}"}
Oct 03 2125.121 : S[46, Plugin]. msg RCVD: {"name":"logError","data":"{\"serviceId\":1006,\"code\":\"722\",\"message\":\">> code:722 | | description:Action can't be applied with current status | | serviceId:1006 | | \"}"}
Oct 03 2125.121 : S[ ]: msg SENT: {"name": "sendStat", "data": {"type": "problem", "data": {"guid": "", "zGUID": "{0a76c13e-ed95-4ee4-b203-5d0a5f937e63}", "zInstallDate": "1470674684", "serviceId": 1006, "date": "1475522005", "error": "722", "errorCode": ">> code:722 | | description:Action can't be applied with current status | | serviceId:1006 | | "}}}
Oct 03 2125.121 : WSC(36): to WEB: {"name": "sendStat", "data": {"type": "problem", "data": {"guid": "", "zGUID": "{0a76c13e-ed95-4ee4-b203-5d0a5f937e63}", "zInstallDate": "1470674684", "serviceId": 1006, "date": "1475522005", "error": "722", "errorCode": ">> code:722 | | description:Action can't be applied with current status | | serviceId:1006 | | "}}}

 

Hi,

got the same , more over just bought premium , and cant play ...totally sad.

First says i need to update , then i get 704 and its not updating , restore also does not help , not starting , reinstallation also does not work as it's not downloading game.


Ticket Ref: 03102016-PT03

 

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