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Game Launcher Stuck in Loop

Discussion in 'Technical Issues (Archive)' started by Just Me, Jan 18, 2017.

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  1. Just Me

    Just Me User

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    When I use the desktop shortcut, the webpage says I must install the game, it doesn't matter how many times I do this, the page will not refresh to show the play link. When I go to the community website, the link refreshes and still only shows Install.

    All I did was logout and reboot my PC due to flashing texture artifacts in your game, now neither the Lineage2 EU or the classic work.
     
  2. casillias

    casillias Technical specialist Innova Group

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    Check if 4game-service is working at services.msc
     
  3. Just Me

    Just Me User

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    I even turned off IOBit lol. I resolved it by clearing all caches as the login system relies on a browser, and using yet a different browser. I assume you are using cookies to discover if the game is installed? If so, then they are not always refreshed when something physical changes and are probably stuck in a cache loop. Turning off IOBIT did nothing to correct the issue, so it is merrily running along to its hearts content and mine as well.
     
  4. krege

    krege User

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    Again, did you check if 4game service is running? Try to stop and start it (not restart buton).
     
  5. Just Me

    Just Me User

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    I did not check, however, as the same 'bug' effected the NCSoft client, I contacted their support team, they suggested that I uninstall Razor Comms programme, which I did, now it works fine on all browsers.
     
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