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I have an error while launching the game

Discussion in 'Technical Issues (Archive)' started by Medhiv, Feb 23, 2017.

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  1. Medhiv

    Medhiv User

    Joined:
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    When I click the Play button (Lineage II Helios), There is an error popping up before the welcome screen appear. The Spinning Wheel, Splash Screen and the Frost seems to be working and when the game loads, it shows only black screen and the pop up message will appear saying:

    Version: EP30_Global,NLS,V2110409,64
    BuildDate: Fri Dec 09 15:18:59 2016
    Time: 2017.2.23 15:36:08 [GTick=1,LGTicks=1]
    PosCode: 0:0:0
    ZoneName:
    OS: Windows 10(64) 10.0 (Build: 9200), Service Pack 0.0
    CPU: GenuineIntel Intel(R) Xeon(R) CPU E3-1220 v3 @ 3.10GHz @ 3095 MHz
    RAM: 4095MB RAM
    CPUInfo: 4,4,4,0
    Memory: 124412KB
    Video: NVIDIA GeForce GTX 650 Ti (7849), Direct X is ver 4.9, rev 904
    VideoResources: 0 MB
    MAC: 00-1E-67-F3-28-7C
    LANG: EUROPE
    IME: ???
    Error:
    History: GFxUIManager::InitGFxVideo <- GFxUIManager::Init <- NConsoleWnd::InitializeGFxUI <- NConsoleWnd::Initialize <- NConsoleWnd::Init <- UGameEngine::InitConsole <- UGameEngine::Init <- InitEngine
    Exception:
    Code [EXCEPTION_READ_VIOLATION DataAddress:0x00000013]
    Address [0x7444CA39]
    SegCs [0x0023]
    OLEAUT32.dll [0x743E0000] Offset [0x0006CA39]


    What is the problem?
    Thanks
     
  2. krege

    krege User

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    Did you install DirectX of 9.0 version?
     
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