char bug

Hello evryone, yesterday i left my char at hellbound to leech some mobs from some friend that were farming there, and today i tryed to log and i cant play 1char of my account that i was online with yesterday its like i deleted him or something , thnx for your time.

 

gz with ban

 

Ive made like 10 tickets in last 3 days and 0 answer no even to tell me the reason of the ban and how long will i be banned......

 

I find lack of respect to players too, but the time to awnser tickets is 10 working days. Do more than one will actually make it slower.

 

LOL they even deleted my tickets and no answer what is going on, are they even trying to help the players or just want to get all out money and no support?

 

Support answers in 10 working days. Maknig new tickets you add job to them and only delay the answer.

Not a bug, closed.