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Can't launch game: Frost security error 6325382

Discussion in 'Technical Issues (Archive)' started by psichokillah, Apr 6, 2017.

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  1. psichokillah

    psichokillah User

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    Does anyone know what's with that error code and how to fix? This happened after I've installed the Creators Update (stable 15063) released yesterday. I've tried everything and forums don't speak anything about this error. That error code practically doesn't exist anywhere on the forums.

    Things tried:
    - Driver updates - highly doubt it, as everything worked normally
    - Game reinstallation
    - CheckGame launched and 4Game-Service relaunched and fixed with the app
    - DirectX re-updated (don't see the point, but whatever!)
    - Firewall doesn't exist.
    - No antivirus (Windows Defender is turned off)
    - Chrome/Mozilla Firefox extensions disabled.
    - Tried a few regs from the error page with 0 results!
    - Used the REPAIR function, 0 success to launch the game!
    - Sent email to support - no one was even assigned to case!

    Any suggestions except the ones above?



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  2. krege

    krege User

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    Reinstall Windows from scratch or wait until formal release 11 of April. Update process is not supported yet.
     
  3. salonon

    salonon User

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    hi
    Why should I reinstall Windows when I why the new update then again Windows ( creators ) has been officially out there since yesterday.
    Just because you do not get the time again we should now wait until the 11.4 I have a premium account and the whole days are lost LOL
     
  4. psichokillah

    psichokillah User

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    The release was announced a few months back that it will be available on 5th of April. This isn't an excuse since many of us already have the CU update installed in its final version. I mean, what do you expect to happen on 11? It will be the same release as the one available yesterday.
     
  5. osiride

    osiride User

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    This is the "formal" release.

    In fact, you should really start testing your updates before the final version is released, so this won't happen.
     
  6. krege

    krege User

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    You asked for solution - here is a solution. Official worldwide release is on 11 of April. Until then everything is on your own risk.
    That is not me who releases new Frost update. You could transfer your question on it to official Support (https://eu.4gamesupport.com/) but not Forum.

    Answer is given. Closed.
     
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