Something blocks game start. It could be virus or antivirus. Add game folder to antivirus exclusions, in case of 360 Total Security erase it completely and reboot, check your system with https://www.kaspersky.ru/downloads/thank-you/free-virus-removal-tool and https://toolslib.net/downloads/viewdownload/1-adwcleaner/, clean out all threats. If not helped, post result of process diagnostics from check4game.
Checking 185.47.156.228:7777 (Skelth) => OK Checking 185.47.156.228:17453 (Skelth) (227 bytes) => OK Checking 185.47.156.240:7777 (PTS) => ERR A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 185.47.156.240:7777 Checking 185.47.156.240:17453 (PTS) (219 bytes) => OK Only error I have. My windows is reinstalled,no antivirus,firewall disabled,first thing to install was 4game and L2. I think for some reason I cant ping the 7777 PTS server
PTS is a test server which is under restricted access. Did you check your system as I described above?
Yes I did,0 threat detected as I said,windows is clean install few days ago. Logs: check4game ver=2.2.7, uptime=6m, ra CPU: AMD Ryzen 5 2600 Six-Core Processor VIDEO: Radeon RX 570 Series / 25.20.15031.9002 / 20190415 DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080 OS(x64) Microsoft Windows NT 6.3.17763.475 OS Name: Windows 10 Pro 1809/ 01.05.2019 .NET 4.7.2 (461814) / MEMORY: 16335 MB (13259 MB) report Date: 10.05.2019 17-57-47 +02:00 GMT game: lineage2classic (EU), env: cleu_live, cfg: default, x32 path: c:\FRIDAYYY\GAMES\L2 Classic Skelth Download the LSP list https://www.check4game.com/proc/lsp.txt => OK WinSock2 NameSpace_Catalog %SystemRoot%\system32\napinsp.dll (10.0.17763.1) %SystemRoot%\system32\pnrpnsp.dll (10.0.17763.1) %SystemRoot%\system32\pnrpnsp.dll (10.0.17763.1) %SystemRoot%\system32\NLAapi.dll (10.0.17763.134) %SystemRoot%\System32\mswsock.dll (10.0.17763.1) %SystemRoot%\System32\winrnr.dll (10.0.17763.1) %SystemRoot%\system32\wshbth.dll (10.0.17763.1) WinSock2 Protocol_Catalog %SystemRoot%\system32\mswsock.dll (10.0.17763.1) Download the list of incompatible processes https://www.check4game.com/proc/proc.txt => OK Process list amdow.exe : Radeon Settings: Desktop Overlay (10,01,01,1748) AMDRSServ.exe : Radeon Settings: Host Service (10,01,01,1748) AppleMobileDeviceProcess.exe : MobileDeviceProcess (423.258.2.30) ApplicationFrameHost.exe : Application Frame Host (10.0.17763.1) atieclxx.exe : AMD External Events Client Module (6.14.11.1290) atiesrxx.exe : AMD External Events Service Module (6.14.11.1290) audiodg.exe : Windows Audio Device Graph Isolation (10.0.17763.1) backgroundTaskHost.exe : Background Task Host (10.0.17763.1) browser_broker.exe : Browser_Broker (11.00.17763.316) check4game.exe : check4game (2.2.7.0) chrome.exe (10) : Google Chrome (74.0.3729.131) conhost.exe : Console Window Host (10.0.17763.1) csrss.exe (2) : csrss.exe ctfmon.exe : CTF Loader (10.0.17763.1) dasHost.exe : Device Association Framework Provider Host (10.0.17763.1) dllhost.exe (2) : COM Surrogate (10.0.17763.1) dwm.exe : Desktop Window Manager (10.0.17763.1) explorer.exe : Windows Explorer (10.0.17763.1) fontdrvhost.exe (2) : Usermode Font Driver Host (10.0.17763.1) HxOutlook.exe : Microsoft Outlook (16.0.11425.20184) HxTsr.exe : Microsoft Outlook Communications (16.0.11425.20094) lsass.exe : Local Security Authority Process (10.0.17763.1) Memory Compression : Memory Compression MicrosoftEdge.exe : Microsoft Edge (11.00.17763.475) MicrosoftEdgeCP.exe : Microsoft Edge Content Process (11.00.17763.1) MicrosoftEdgeSH.exe : Microsoft Edge Web Platform (11.00.17763.1) MsMpEng.exe : MsMpEng.exe NisSrv.exe : NisSrv.exe PlacesServer.exe : Maps (10.0.17763.292) RadeonSettings.exe : Radeon Settings: Host Application (10,01,02,1748) Registry : Registry RemindersServer.exe : Reminders WinRT OOP Server (10.0.17763.292) RtkNGUI64.exe : Realtek HD Audio Manager (1.0.689.0) RuntimeBroker.exe (7) : Runtime Broker (10.0.17763.1) schtasks.exe : Task Scheduler Configuration Tool (10.0.17763.1) SearchFilterHost.exe : Microsoft Windows Search Filter Host (7.0.17763.168) SearchIndexer.exe : Microsoft Windows Search Indexer (7.0.17763.1) SearchProtocolHost.exe : Microsoft Windows Search Protocol Host (7.0.17763.168) SearchUI.exe : Search and Cortana application (10.0.17763.404) SecurityHealthService.exe : SecurityHealthService.exe SecurityHealthSystray.exe : Windows Security notification icon (10.0.17763.1) services.exe : services.exe SettingSyncHost.exe : Host Process for Setting Synchronization (10.0.17763.404) SgrmBroker.exe : SgrmBroker.exe ShellExperienceHost.exe : Windows Shell Experience Host (10.0.17763.439) sihost.exe : Shell Infrastructure Host (10.0.17763.1) smartscreen.exe : Windows Defender SmartScreen (10.0.17763.1) smss.exe : smss.exe spoolsv.exe : Spooler SubSystem App (10.0.17763.1) SppExtComObj.Exe : KMS Connection Broker (10.0.17763.194) sppsvc.exe : sppsvc.exe Steam.exe*32 : Steam Client Bootstrapper (01.00.00.01) SteamService.exe*32 : Steam Client Service (01.00.00.01) steamwebhelper.exe*32 (5) : Steam Client WebHelper (01.00.00.01) svchost.exe (4) : svchost.exe svchost.exe (79) : Host Process for Windows Services (10.0.17763.1) SystemSettings.exe : Settings (10.0.17763.1) taskhostw.exe (2) : Host Process for Windows Tasks (10.0.17763.1) TOTALCMD64.EXE : Total Commander (9.0.0.0) wininit.exe : wininit.exe winlogon.exe : Windows Logon Application (10.0.17763.1) WinStore.App.exe : Store (11904.1001.1.0) WMIADAP.exe : \\?\C:\WINDOWS\system32\wbem\WMIADAP.EXE WmiApSrv.exe : WMI Performance Reverse Adapter (10.0.17763.1) WmiPrvSE.exe (2) : WMI Provider Host (10.0.17763.1) YourPhone.exe : YourPhone.exe (1.19041.048100000-19041) Services list AMD External Events Utility : AMD External Events Utility Audiosrv : Windows Audio DiagTrack : Connected User Experiences and Telemetry DusmSvc : Data Usage InstallService : Microsoft Store Install Service SecurityHealthService : Windows Security Service SEMgrSvc : Payments and NFC/SE Manager SgrmBroker : System Guard Runtime Monitor Broker Spooler : Print Spooler sppsvc : Software Protection Steam Client Service : Steam Client Service stisvc : Windows Image Acquisition (WIA) Wcmsvc : Windows Connection Manager WdNisSvc : Windows Defender Antivirus Network Inspection Service WinDefend : Windows Defender Antivirus Service WlanSvc : WLAN AutoConfig wmiApSrv : WMI Performance Adapter WSearch : Windows Search cbdhsvc_65de5 : Clipboard User Service_65de5 CDPUserSvc_65de5 : Connected Devices Platform User Service_65de5 OneSyncSvc_65de5 : Sync Host_65de5 PimIndexMaintenanceSvc_65de5 : Contact Data_65de5 UnistoreSvc_65de5 : User Data Storage_65de5 UserDataSvc_65de5 : User Data Access_65de5 WpnUserService_65de5 : Windows Push Notifications User Service_65de5 No errors what so ever,only Net diagnostics: check4game ver=2.2.7, uptime=7m, ra CPU: AMD Ryzen 5 2600 Six-Core Processor VIDEO: Radeon RX 570 Series / 25.20.15031.9002 / 20190415 DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080 OS(x64) Microsoft Windows NT 6.3.17763.475 OS Name: Windows 10 Pro 1809/ 01.05.2019 .NET 4.7.2 (461814) / MEMORY: 16335 MB (13145 MB) report Date: 10.05.2019 17-59-24 +02:00 GMT game: lineage2classic (EU), env: cleu_live, cfg: default, x32 path: c:\FRIDAYYY\GAMES\L2 Classic Skelth Check https://eu.4game.com/favicon.ico => OK Check http://cdn.inn.ru/new4game/launcher/versions_prod.json => OK Checking geo-classic.l2.eu:2106 (Login server) (194 bytes) => OK Checking net path via trace.inn.eu Datetime: 10/05/2019 18:59 Location: Germany, Baden-Wurttemberg, Bernstadt traceroute 62.152.164.196 Start: Fri May 10 1826 2019 HOST: trace1-lc Loss% Snt Last Avg Best Wrst StDev 1.|-- 185.47.156.73 0.0% 10 0.1 0.1 0.1 0.2 0.0 2.|-- 185.47.156.32 0.0% 10 0.4 0.3 0.3 0.4 0.0 3.|-- 185.47.156.1 0.0% 10 0.3 0.4 0.3 0.5 0.0 4.|-- 109.105.152.66 0.0% 10 0.3 0.3 0.3 0.4 0.0 5.|-- 31.204.88.145 0.0% 10 0.7 1.6 0.6 8.6 2.3 6.|-- 80.239.193.109 0.0% 10 3.9 6.8 3.9 25.2 6.7 7.|-- 62.115.121.8 0.0% 10 4.2 4.3 4.2 4.6 0.0 8.|-- 62.115.124.223 0.0% 10 7.6 14.5 7.6 41.6 13.1 9.|-- 62.115.15.243 0.0% 10 10.0 10.0 10.0 10.0 0.0 10.|-- 91.103.112.123 0.0% 10 149.1 29.6 10.6 149.1 44.9 11.|-- 188.93.220.3 0.0% 10 10.6 10.7 10.6 10.7 0.0 12.|-- 62.152.164.196 0.0% 10 26.4 26.7 26.2 27.2 0.0 Checking trace to geo-classic.l2.eu (tracert.exe) 1 5 ms 2 ms 2 ms fritz.box [192.168.179.1] 2 19 ms 18 ms 18 ms 188.93.220.3 3 23 ms 28 ms 25 ms 195.122.180.42 4 34 ms 22 ms 22 ms 195.122.180.41 5 58 ms 50 ms 55 ms ae-2-3208.edge6.Frankfurt1.Level3.net [4.69.163.30] 6 27 ms 27 ms 29 ms TELINDUS-SA.edge6.Frankfurt1.Level3.net [62.67.36.174] 7 110 ms 84 ms 77 ms static-31-204-89-4.telindustelecom.lu [31.204.89.4] 8 28 ms 28 ms 28 ms static-31-204-88-146.telindustelecom.lu [31.204.88.146] 9 98 ms 161 ms 159 ms 185.47.156.6 10 78 ms 32 ms 28 ms 185.47.156.73 11 * * * Request timed out. 12 30 ms 27 ms 28 ms 185.47.157.129 Computing statistics for 220 seconds... Checking trace to 185.47.156.228 (pathping.exe) 0 DESKTOP-C76QKJ7.fritz.box [192.168.179.97] 1 fritz.box [192.168.179.1] 2 188.93.220.3 3 195.122.180.42 4 195.122.180.41 5 ae-2-3208.edge6.Frankfurt1.Level3.net [4.69.163.30] 6 TELINDUS-SA.edge6.Frankfurt1.Level3.net [62.67.36.174] 7 static-31-204-89-4.telindustelecom.lu [31.204.89.4] 8 static-31-204-88-146.telindustelecom.lu [31.204.88.146] 9 185.47.156.228 0 DESKTOP-C76QKJ7.fritz.box [192.168.179.97] 1 14ms 0/ 100 = 0% 0/ 100 = 0% fritz.box [192.168.179.1] 2 33ms 0/ 100 = 0% 0/ 100 = 0% 188.93.220.3 3 38ms 0/ 100 = 0% 0/ 100 = 0% 195.122.180.42 4 39ms 0/ 100 = 0% 0/ 100 = 0% 195.122.180.41 5 37ms 0/ 100 = 0% 0/ 100 = 0% ae-2-3208.edge6.Frankfurt1.Level3.net [4.69.163.30] 6 45ms 0/ 100 = 0% 0/ 100 = 0% TELINDUS-SA.edge6.Frankfurt1.Level3.net [62.67.36.174] 7 --- 100/ 100 =100% 100/ 100 =100% static-31-204-89-4.telindustelecom.lu [31.204.89.4] 8 43ms 0/ 100 = 0% 0/ 100 = 0% static-31-204-88-146.telindustelecom.lu [31.204.88.146] 9 41ms 0/ 100 = 0% 0/ 100 = 0% 185.47.156.228 Checking trace to 185.47.156.228 (tracert.exe) 1 3 ms 1 ms 5 ms fritz.box [192.168.179.1] 2 19 ms 19 ms 18 ms 188.93.220.3 3 23 ms 22 ms 22 ms 195.122.180.42 4 23 ms 22 ms 22 ms 195.122.180.41 5 23 ms 23 ms 22 ms ae-2-3208.edge6.Frankfurt1.Level3.net [4.69.163.30] 6 27 ms 27 ms 27 ms TELINDUS-SA.edge6.Frankfurt1.Level3.net [62.67.36.174] 7 28 ms 28 ms 31 ms static-31-204-89-4.telindustelecom.lu [31.204.89.4] 8 28 ms 30 ms 28 ms static-31-204-88-146.telindustelecom.lu [31.204.88.146] 9 33 ms 27 ms 29 ms 185.47.156.228 Checking trace to frostsecurity.net (tracert.exe) 1 2 ms 2 ms 3 ms fritz.box [192.168.179.1] 2 18 ms 20 ms 18 ms 188.93.220.3 3 22 ms 23 ms 31 ms 195.122.180.42 4 23 ms 22 ms 22 ms 195.122.180.41 5 46 ms 45 ms 45 ms 62.67.36.230 6 79 ms 73 ms 72 ms 213.59.212.113 7 65 ms 74 ms 63 ms 188.254.54.226 8 71 ms 65 ms 65 ms 5.63.128.2 9 65 ms 65 ms 66 ms 109.105.138.1 Checking trace to cdn.inn.ru (tracert.exe) 1 2 ms 3 ms 2 ms fritz.box [192.168.179.1] 2 26 ms 19 ms 18 ms 188.93.220.3 3 36 ms 31 ms 34 ms 195.122.180.42 4 22 ms 22 ms 22 ms 195.122.180.41 5 59 ms 107 ms 89 ms 62.67.36.230 6 70 ms 70 ms 67 ms 213.59.212.113 7 61 ms 60 ms 61 ms 188.254.54.226 8 76 ms 66 ms 67 ms 5.63.128.2 9 68 ms 67 ms 67 ms 109.105.138.1 Checking 185.47.156.228:7777 (Skelth) => OK Checking 185.47.156.228:17453 (Skelth) (139 bytes) => OK Checking 185.47.156.240:7777 (PTS) => ERR A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 185.47.156.240:7777 Checking 185.47.156.240:17453 (PTS) (207 bytes) => OK
