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Item restoration

Discussion in 'Instructions' started by CM_Leon, Apr 24, 2019.

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  1. CM_Leon

    CM_Leon Innova Group

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    Hello, dear User.

    We are always willing to help you restore your items.
    The main thing is – you should have 10 same colored Excelsiars type C (except White, Black and Yellow Excelsiars).
    If you occasionally sold your item to NPC, you can restore it by doing the following:
    - get 10 same colored type-C Excelsiars (except Black, White and Yellow)
    - Create a ticket to our support team with the theme “Item sold to NPC”
    - Mention all required information, such as:
    ! The description of sold item
    ! Approximate item sale time
    - Excelsiars should be in your character’s inventory, from where it will be taken by specialist, during item restoration process.
    * Be careful, MAU keys are not restorable.

    We await your message.

    Yours, RFO EU Team.
    Last edited: Apr 24, 2019
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