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Discussion in 'Archive' started by Eyjas, Oct 15, 2019.
I receive the error on client startup:
Error: Cannot init d3d OR grf file has problem.
If you have an AMD GPU go to C:\Windows\System32 and copy the "dbghelp.dll" into your Ragnarok installation folder. Should work afterwards. Also: you have to do that after every update so writing a batchfile to copy the .dll might be useful.
See also https://eu.4gameforum.com/threads/663329/
Unfortunately that thread got no pin -.- would be helpful, since it is a reoccourring problem.
Yes AMD. Preinstalled file was 160kb. New file from ..\System32 has 1.800kb.
The error itself don't occurres, but the Client still showed just a white window.
The solution for this was to select the Direct3D as Graphic Setting in the Setup.exe.
Solution works - Problem solved!
i updated my radeon drivers, no i dont have any graphiccard in the settings... tried the dll copy, but doenst work, anyone got some help?
What windows version you have?
I have the same problem again.
I already did
cookeh said: ↑If you have an AMD GPU go to C:\Windows\System32 and copy the "dbghelp.dll" into your Ragnarok installation folder. Should work afterwards. Also: you have to do that after every update so writing a batchfile to copy the .dll might be useful
But the same Error appear. I cant choose any Graphic Card at Graphic Settings..
My Windows Version is 10
Run cmd as admin -- write there sfc /scannow
Wait till it ends and then make screenshot and show it here
i downloaden the game today and got this stupid problem ! extracted the file , replaced it and still nothing.....
Microsoft Windows [Version 10.0.18362.476]
(c) 2019 Microsoft Corporation. Alle Rechte vorbehalten.
Systemsuche wird gestartet. Dieser Vorgang kann einige Zeit dauern.
Überprüfungsphase der Systemsuche wird gestartet.
Überprüfung 100 % abgeschlossen.
Der Windows-Ressourcenschutz hat keine Integritätsverletzungen gefunden.
same error and in the graphic Setting droplist is empty (Ragnarok Setup)
and replace dbghelp.dll with the C:\Windows\System32\dbghelp.dll
but not work
Windows 10 also
and the result with the cmd sfc /scannow = 0 error
Dec 9, 2019
I also tried to reinstall the game, not work...
Dec 9, 2019
still no solution?
I get this if I do something else while RO is launching. To "fix it" I need to do couple of alt+tab until the game gets to server select screen.
Hello, I allow myself to ask if there some progress with this problem, i'm in the same situation as @-Ange- :s
Thanks in advance.
nope still no fox for this problem or any answer from dev´s
Delete dbghelp.dll in the game folder. Don't replace it, just get rid of it, worked on my fiance's computer that had the issue.
Had the same Issue as a couple of People here and can confirm that the Method above works. After deleting the dbghelp.dll i was able to use both dropdown menues, which i couldn't do before.
Though I should add:
I'm always using the file, which was attached by the Technichal specialiast of Innova "casillias" in the other Thread - not searching and using the file on my own computer.
Outdated topic. Archived.
If you did not get help issue to Support (https://eu.4gamesupport.com/).