dear members, as far as you have noticed the situation with requests/tickets at the support has become a bit tough after the aria-to-core transfer had taken place, as we are receiving a great number of those related to the occasion. we regret you have to wait for the resolution of your issues. we are putting all our effort in resolving your problems. we bring our apologies to you and plan on significantly improving the situation with tickets by tomorrow's evening. thank you. best,