dear members, following the issues with the website earlier on, we are sorry to bring another bit of news: at the moment support itself cannot function properly, thus, there may be delays with regarding your issues that you send via support.4game.com. we are aware of this issue and our team has been working on it for a long time already, we are trying to stabilise the situation and fix what happened. we apologise for all the inconveniences it is causing. regards,