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When i'm click the play ...

Discussion in 'Technical Issues (Archive)' started by Bigsexy, Jan 21, 2013.

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  1. Bigsexy

    Bigsexy User

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    when i'm click the play button in the homepage the frost is loading but i have got a message...

    game loading error.
    please restart your computer.
    should the error reoccur after the restart, please contact the technical support!


    i make the restart , i dowloading again and the game is not loading... only this message!
    pls help me!

    thank you very much!
     
  2. Razzly

    Razzly Banned

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    hello bigsexy,

    please delete frost folder from lineage 2 main folder and launch the game again.

    please write if it helps or not,

    regards
     
  3. Bigsexy

    Bigsexy User

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    its doesnt help, same problem../
     
  4. Razzly

    Razzly Banned

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    ok,

    - make sure that antivirus does not block frost (if u have one you propably have to unistall it and rr the pc because parental security works even if you switch off the antyvirus)
    - same story with firewall

    if still does not help use this tool -> https://support.4game.com/attachment_files.php?id=4 and this guide is here
     
  5. Bigsexy

    Bigsexy User

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    soo no any antivir on computer, firewall already switched off. progrem used everything looks fine but same problem.. play->frist security: game loading error. please restart your computer... and should be nice.. but nothing:( if u want i can make some ss.
     
  6. Razzly

    Razzly Banned

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  7. Bigsexy

    Bigsexy User

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    hello again! i make all opinion, but the game is not sure.... again this message... i have got windows 7 i make a reinstall in this week but the game doesnt work... what can i do?
     
  8. snicckersa22

    snicckersa22 User

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    same problem , omg alerady 2rd time :s i made reinstalll my windows. now i have new. every update i have frost security problem. frost doess't work adn when i click to play i have writting gameguard file is damagedpls reinstall gameguard. errorcode=153
     
  9. Razzly

    Razzly Banned

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    you tried solution from here ? ill pass this problem also to gm tech staff
     
  10. snicckersa22

    snicckersa22 User

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    still nothing. frost open but this is only frost security picture not program mode. i deleted frost folder, system folder, added updater.cache.data deleter. after i made destination folders, try also restore game.... :s
     
  11. Razzly

    Razzly Banned

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    this topic is older than 30 days and will be moved to the archive section . if it's needed to be open again, please send me private information,

    regards
     
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