1. Discord Support team Facebook l2central.info

Ticket

Discussion in 'Technical Issues (Archive)' started by Delith, Apr 28, 2018.

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  1. Delith

    Delith User

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    I sent a ticket to the support 24/4-18...still no answer! How long do i have to wait for an answer, or do the Innova team just ignor tickets now?
     
    Delith, Apr 28, 2018
    #1
  2. mystic22

    mystic22 User

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    Dont worry i send a ticket today cuz i cant get a code to log and probably i will get answer next week
     
    mystic22, Apr 28, 2018
    #2
  3. krege

    krege User

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    Support answers 10 business days. There are holidays from 28 Apr till 2 May.
     
    krege, Apr 30, 2018
    #3
  4. TrotTrot

    TrotTrot User

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    TrotTrot, Apr 30, 2018
    #4
  5. St0ne

    St0ne User

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    Its RU company..
    It takes up to 10 working days.
     
    St0ne, Apr 30, 2018
    #5
  6. TrotTrot

    TrotTrot User

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    Not really...
    Apr 30, 2018
    I'll add to it that, according to the user agreement, support shall reply in 10 days. Not business days.

     
    TrotTrot, Apr 30, 2018
    #6
  7. krege

    krege User

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    There is nothing to argue about. Support works on RU calendar cause its office is located in MSC. And those 10 days are business ones still.

    Anyway. Answer is given. Locked.
     
    krege, May 1, 2018
    #7
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