Error Status: 2147462

Hi... I can't start game.... when I click on PLAY I have error like this: LINK
I tried already reinstall game, reinstall 4game client, restart 4game service, turn off antivirus, another browser etc... but still same error.... Someone knows how this problem solve?

 

Disable hypervisor with following bat-file - http://cdn.inn.ru/support/files/hypervisor_off.zip, restart system and try to run game again..

 

Ye... I tried this but still same problem...

 

What operating system you currently use? Windows 10 Insider Preview builds not supported by Frost Security..

 

Im using Windows 10 Pro

19 мар 2017

I played I dont know half year back on Skelth it use same Frost Security right? Skelth working normal.

 

So someone know how solve this problem?

 

Did you run it as Administrator and reboot after?

Make process diagnostics via check4game (http://www.check4game.com/lineage2.en.html) and post it full without any truncation as text.

 

Process diagnostics Logs:

check4game ver=2.1.6, uptime=1d 1h 5m, ra
CPU: AMD FX(tm)-6100 Six-Core Processor
VIDEO: AMD Radeon HD 5700 Series / 15.201.1151.1008 / 20151104
DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080
DeviceName: DISPLAY2, BPP: 32, P:False, 1680x1050
OS(64) Microsoft Windows NT 6.3.14393.953
OS Name: Windows 10 Pro
.NET 2.0.50727.8745 / MEMORY: 8191 MBytes
report Date: 20.03.2017 19-30-44 +01:00 GMT
game: lineage2 (EU), env: eu-l2_live, cfg: default
path: E:\Hry\LineageII EU



WinSock2 NameSpace_Catalog
%SystemRoot%\system32\napinsp.dll
%SystemRoot%\system32\pnrpnsp.dll
%SystemRoot%\system32\pnrpnsp.dll
%SystemRoot%\system32\NLAapi.dll
%SystemRoot%\System32\mswsock.dll
%SystemRoot%\System32\winrnr.dll

WinSock2 Protocol_Catalog
%SystemRoot%\system32\mswsock.dll

Process list
lsass.exe : Local Security Authority Process (10.0.14393.187)
svchost.exe : Host Process for Windows Services (10.0.14393.0)
WUDFHost.exe : Windows Driver Foundation - User-mode Driver Framework Host Process (10.0.14393.0)
atiesrxx.exe : AMD External Events Service Module (6.14.11.1199)
spoolsv.exe : Spooler SubSystem App (10.0.14393.0)
AGSService.exe : Adobe Genuine Software Integrity Service (3.7.0.466 BuildVersion: 3.7; BuildDate: Mon Feb 27 2017 0906)
TeamViewer_Service.exe : TeamViewer 12 (12.0.72365)
OfficeClickToRun.exe : Microsoft Office Click-to-Run (SxS) (16.0.7766.1349)
armsvc.exe : Adobe Acrobat Update Service (1.824.21.1354)
Fuel.Service.exe : Služba Fusion Utility (1.0.0.0)
dasHost.exe : Device Association Framework Provider Host (10.0.14393.82)
sqlwriter.exe : SQL Server VSS Writer - 64 Bit (13.0.1601.5)
vmms.exe : Virtual Machine Management Service (10.0.14393.206)
vmcompute.exe : Hyper-V Host Compute Service (10.0.14393.0)
SearchIndexer.exe : Microsoft Windows Search Indexer (7.0.14393.0)
GoogleCrashHandler.exe : Google Crash Handler (1.3.32.7)
GoogleCrashHandler64.exe : Google Crash Handler (1.3.32.7)
MpCmdRun.exe : Microsoft Malware Protection Command Line Utility (4.10.14393.953)
winlogon.exe : Windows Logon Application (10.0.14393.0)
dwm.exe : Správce oken plochy (10.0.14393.0)
atieclxx.exe : AMD External Events Client Module (6.14.11.1199)
MouseWithoutBorders.exe : Mouse without Borders (2.1.2.1212)
sihost.exe : Shell Infrastructure Host (10.0.14393.0)
RuntimeBroker.exe : Runtime Broker (10.0.14393.0)
taskhostw.exe : Host Process for Windows Tasks (10.0.14393.0)
explorer.exe : Průzkumník Windows (10.0.14393.0)
ShellExperienceHost.exe : Windows Shell Experience Host (10.0.14393.447)
SearchUI.exe : Search and Cortana application (10.0.14393.953)
MouseWithoutBordersHelper.exe : Mouse Without Borders Helper (2.1.2.1212)
SettingSyncHost.exe : Host Process for Setting Synchronization (10.0.14393.953)
smartscreen.exe : SmartScreen (10.0.14393.0)
RtkNGUI64.exe : Správce zvuku Realtek HD (1.0.483.0)
MSASCuiL.exe : Windows Defender notification icon (4.10.14393.187)
SteelSeriesEngine.exe : SteelSeries Engine (2.8.0171)
netsession_win.exe : Akamai NetSession Client (1.9.5.2)
DropboxUpdate.exe : Dropbox Update (1.3.27.73)
OneDrive.exe : Microsoft OneDrive (17.3.6798.0207)
SpotifyWebHelper.exe : SpotifyWebHelper (1.0.49.125)
Dropbox.exe : Dropbox (21.4.25)
MOM.exe : Catalyst Control Center: Monitoring program (4.5.0.0)
acrotray.exe : AcroTray (15.23.20053.211670)
jusched.exe : Java Update Scheduler (2.8.121.13)
CCC.exe : Catalyst Control Center: Host application (4.5.0.0)
chrome.exe : Google Chrome (57.0.2987.110)
(14172) WmiPrvSE.exe : WMI Provider Host (10.0.14393.0)
C:\WINDOWS\sysWOW64\wbem\wmiprvse.exe -Embedding
dllhost.exe : COM Surrogate (10.0.14393.0)
ApplicationFrameHost.exe : Application Frame Host (10.0.14393.0)
MicrosoftEdge.exe : Microsoft Edge (11.00.14393.953)
browser_broker.exe : Browser_Broker (11.00.14393.0)
MicrosoftEdgeCP.exe : Microsoft Edge Content Process (11.00.14393.953)
audiodg.exe : Windows Audio Device Graph Isolation (10.0.14393.0)
WmiPrvSE.exe : WMI Provider Host (10.0.14393.0)
SearchProtocolHost.exe : Microsoft Windows Search Protocol Host (7.0.14393.953)
SearchFilterHost.exe : Microsoft Windows Search Filter Host (7.0.14393.953)
mmc.exe : Microsoft Management Console (10.0.14393.0)
InstallAgent.exe : InstallAgent (10.0.14393.0)
backgroundTaskHost.exe : Background Task Host (10.0.14393.0)
CCleaner64.exe : CCleaner (5.26.00.5937)
fontdrvhost.exe : Usermode Font Driver Host (10.0.14393.953)
4game-service.exe : 4game client service (3.6.1.217)
CompatTelRunner.exe : Microsoft Compatibility Telemetry (10.0.14979.1011)
conhost.exe : Console Window Host (10.0.14393.0)
check4game.exe : check4game (2.1.6.0)

Services list
AdobeARMservice : Adobe Acrobat Update Service
AGSService : Adobe Genuine Software Integrity Service
AMD External Events Utility : AMD External Events Utility
AMD FUEL Service : AMD FUEL Service
Audiosrv : Zvuk systému Windows
ClickToRunSvc : Služba Microsoft Office Klikni a spusť
DiagTrack : Propojená uživatelská prostředí a telemetrie
Spooler : Služba zařazování tisku
SQLWriter : SQL Server VSS Writer
TeamViewer : TeamViewer 12
vmcompute : Výpočetní služba hostitele Hyper-V
vmms : Správa virtuálních počítačů technologie Hyper-V
Wcmsvc : Správce připojení systému Windows
WdNisSvc : Služba kontroly sítě programu Windows Defender
WinDefend : Služba Windows Defender
WSearch : Windows Search
4game-service : 4game-service
CDPUserSvc_1380171 : CDPUserSvc_1380171
OneSyncSvc_1380171 : Hostitel synchronizace_1380171
PimIndexMaintenanceSvc_1380171 : Data kontaktů_1380171
UnistoreSvc_1380171 : Úložiště uživatelských dat_1380171
UserDataSvc_1380171 : Přístup k uživatelským datům_1380171

Process diagnostic Errors:
check4game ver=2.1.6, uptime=1d 1h 5m, ra
CPU: AMD FX(tm)-6100 Six-Core Processor
VIDEO: AMD Radeon HD 5700 Series / 15.201.1151.1008 / 20151104
DeviceName: DISPLAY1, BPP: 32, P:True, 1920x1080
DeviceName: DISPLAY2, BPP: 32, P:False, 1680x1050
OS(64) Microsoft Windows NT 6.3.14393.953
OS Name: Windows 10 Pro
.NET 2.0.50727.8745 / MEMORY: 8191 MBytes
report Date: 20.03.2017 19-30-44 +01:00 GMT
game: lineage2 (EU), env: eu-l2_live, cfg: default
path: E:\Hry\LineageII EU

20 мар 2017

I don't know guys... I'm really frustrated about this ****ty client :/

 

Your PC is already working for 1 day, did you reboot it after applying that file?

 

lol.. Its weird My PC not working 1 day but I can try it again...

20 мар 2017

I tried it again but still same.... and btw Process diagnostic is still check4game ver=2.1.6, uptime=1d 3h 4m, ra

 

You need to disable fast boot, or smth like that, at Power management

 

ok this helped me... thanks

if someone have same problem this helps:

Disable hypervisor with following bat-file - http://cdn.inn.ru/support/files/hypervisor_off.zip

and

.bat file with:
@echo off

:: To turn off Fast Startup
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

and restart system