I sent a ticket to the support 24/4-18...still no answer! How long do i have to wait for an answer, or do the Innova team just ignor tickets now?
Dont worry i send a ticket today cuz i cant get a code to log and probably i will get answer next week
Only the first of May is a bank holiday in Luxembourg http://www.luxembourg.public.lu/fr/travailler/jours-feries-legaux/index.html
Not really... 30 апр 2018 I'll add to it that, according to the user agreement, support shall reply in 10 days. Not business days.
There is nothing to argue about. Support works on RU calendar cause its office is located in MSC. And those 10 days are business ones still. Anyway. Answer is given. Locked.
