Support Team

Is it really a normal thing for this server and company for support team not to answer tickets for multiple days?
Considering how much money is being thrown in durings these promos, you could and should atleast be able to afford high availablity support team...

Such shame

 

10 days for reply but how long for resolve?

 

∞

 

@NeoTiger Answer plaese, how long for resolve? Becouse i made ticket and w8ing from 10.06.2018

 

i did, check

 

We keep working in PMs on this request, so I'm closing this thread.
To the rest curious souls - the tickets are usually answered within 10 days, but the whole process may take more time, it depends on the complexity of your case.