suport not working =(

hi im trying to open suport web but is not opening, say servitor not founded =(

 

hello,

are you trying to open https://support.4game.com/ ?

if yes, can you try to ping it ?

start -> cmd

if it does not resolve, try :

close the browser and try again.
if it still does not work, try changing your dns servers ( a safe bet is using 8.8.8.8, which is google's public dns ).
let me know how it goes.

regards

 

sry nothing of these things are working and i need help with something =(

 

did you try using a different browser? its working fine for me right now patri :s

 

i have google chrome, firefox and internet explorer and is not working, i tryed with another pc in my house and also not work =(

 

tech guys are looking into it, give them some time and they will come and assist you.

regards.

 

hello,

https://support.4game.com/ works for me fine also. issue must be on your side.

please open your cmd window and type:

Код:

tracert support.4game.com

post results here (copy / paste or screenshot)

 

there is problem with your isp. your traceroute doesn't even reach datacenter where webserver is placed.

 

then what should i do to be attended by suport?
ingame petitions are not working also btw.

 

please contact me via skype.

 

thanks ieska =)

 

my pleasure

closing thread.