From russia with love

just took this topic from naia forums:

"dear foreign friends!
i am writing to you from the cold and distant russia because do not be surprised that i write so crooked so happens that i do not know english and i use the translator google.
like you, we also play the game lineage 2.
in our country the only lakalizatorom this game is the company innova is better known to us as 4game. this company until yesterday served in russia 13 servers. yesterday, this amount was added 14 more server named eric.
you all have, of course, know that today you have opened a new server with a name, unless i am mistaken, shilen.
i mean, that opens it and it will serve the company of roscii innova.
this company has earned a terrible reputation in russian players, if you're interested here is the link to the forum posveshenny game lineage 2 roscii
https://forum.4game.ru/forumdisplay.php?f=153
here you can find many good reviews about not digging ins and see how badly they treat their customers (players)
i will tell you quite a bit about the launch of 14 servers in russia and about what awaits you.
it all started with the fact that the start was delayed for an hour, that the innova is not uncommon, and when the server was running it was a limit to the entrance to the 200, and further administration to run on a new server every 30 minutes on 200. at an open secret that those who went first, got the advantage in development to those who came last.
further, when the first class, there was a huge queue of players waiting to enter in the time zone, some players could not perform an occupation within 3 hours.
https://forum.4game.ru/showthread.php?t=404515
the problem that players faced doing the job for 2 trade. required monster was only one on the entire server, it created a huge part of wanting to kill him, the administration did not what to make life easier for the players.
if you are interested you can see how many players on the russian server here:
http://****.net/
i'm not talking about the huge number of defects in the new update goddess of destruction which someone is not going to fix it. on the russian forum topic defects already scored 70 pages
https://forum.4game.ru/showthread.php?t=375120
the endless delays (friz) and lag (lag) in this russian players have become accustomed.
thank you friends for your attention. "

to trust or not to trust this guy?

 

if the forum have problems already i dont know what to say about the game... no1 cares about the forum problem, maybe with the game servers will be the same.

 

false. innova's services are pretty good compared to ncsoon, i used to play in ru servers, and i loved it (active gm's, staff is on forums all day long and etc.) so this is a) kido whogot banned and now rages. b) he's lying that he is a russian.

 

this part is kinda disturbing, i knew that those chain quests will have their choke points now and then, but this. damn.

 

it was expected to happen that way (at least players from private servers are used with it). when we will reach the class change we will have to w8 for hours to get it done cause i don't think gm will interfere in any way.

a 1h delay it's so big problem ... really ?

about the services and customer care i don't know ... we will have to see.

 

queues on new servers - normal thing, not innova fault.
maintenance delays... normal if something goes wrong.
bugs in game ? this bug is from korean version ? or only in ru ? if only in ru how long it takes to patch it, and how good is communication between innova and ncsoft, when innova is asking for help from developers.

 

as for the hour's delay,there were some technical problems that we had to fix, and that is why there was an hour delay in that. pointing out that there were no concrete the announcement of launching of the 14th server, for we have only noted that the server will be launched after the maintainence.

the entry limit there was a special need to do so as all the newly created players appear at the very same spot. could you imagine that at the server there are thousands of characters appear at the same time? what do you think - will you be able to at least make a step ?

concerning the advantage, unfortunately there is an eternal rule on this planet - as each creature which appears first gets an advantage (desired or unwanted, that does not matter) in this way or another. that is evolution, that is life.

going throught the quest in order to get the 1st profession is a real problem as there are only 80 zones to do so. we have absolutely no tools to increase this number or change it in any way. unfortunately, it is stricted by the design only.

 

liked this one, 10x for clarifying this things nataliya

 

it would be great if nataliya could answer other questions about our servers. then it would be much more clearly.

 

the funniest part is to see those baby fanboys of ncfail getting excited from the copypasta this guy did in nc forum

http://boards.lineage2.com/showthread.php?t=220184

i wonder how many people will comment full in excitement to that post.

we are facing now a weird group of people.
ok i won't ever write something similar again so listen up!

1) that community gets excited from seeing that the website graphs of online people suddenly gives high numbers of users when just a week ago they had 1300 users during primetime on naia

2)they keep getting excited from seeing that their forum has 25k+ visitors shouting "yay we are great! hail ncwest" when everyone, everytime, explained them that those numbers are bugged.

3) they stubbornly ignore that the yearly graph shows a loss of 50% of users in average during only 12 months of existence (both naia and chronos)

4) they have forgotten that ncwest had 8!!!! servers merged into 2.

5) nc is adding a new server completely us dedicated. (showing a big middle finger to the eu community)......(again)

6) they ignore also that the "loyalty subscription event" was the ultimate solution to grab the most money as possible before the game became "truly free"

7) they seem to have forgotten also that ncwest postponed for months news about god giving them the "golden pill" : one 2xp event per month

8) they don't remember what happened during the 5th october big announcement. ncwest was talking of this big new for weeks. but (i was there) on october the 4th at 23.00 (gmt+1 time) the staff showed up on the forum after days of silence saying : "hello, no announcement, sorry , goodnight"

9) they maybe cleansed their minds about how excited the whole community (us+eu) was about that big annoucement cause it was expecting to be the release date of god pts.

10) the following disappointment created a wave of anger and frustation for 2 reason: first, disappointment due to the fact that promises were not been kept; second, frustration due to the upcoming new about the de-localization of naia server in texas.

11) they kept from giving information about eventual lag issues for eu players. days of silence. this frustration brought up many players (i was there) to sit into the aden's square with a "shop protest event"

12) that community also forgot what happened with the infamous "missing territory badges after merge" issue. one of the longest thread that forum has ever had, was about this.

13) that community also keep cleaning away from its head the bad reputation of its staff when it came about dealing with the community. "no territory badges! deal with it" does it remind you something?

14) that community seems to not be bothered anymore from the fact that when a cm or a moderator read something embarassing for his own company, they just gave infractions/instant-ban/delete/edit without giving reasonable answers.

15) that community is afraid to see servers empty, because they remember what happened with lineage (1) and why it was shutted down.
this fear makes them accuse every incoming company (even if is a partneship) of anything.

16) they still think to be into a cold-war.....they do have prejudice. they keep saying that "russia is watching you" without respect of people.

17) if the new company was italian (let's say rossi company) they would have said "omg italian company means mafia omg they will steal your money omg omg omg they are watching you and everything you do with your pc". they do have prejudice and this is all beyond the game. very sad

18) they suddenly joyfully accept the incoming god without remembering that until few days ago they were raging against the last surprise: ncwest gave them no pts. yes they did. the biggest update ever, no pts.

and........ fanboys answered to people who whined for no pts: "come on people quit crying, you had russian pts to test everything" whaaaaaaaaaaaaaaaaaaaaat?????????????

sorry but i omitted many things because i played there for only 2 years.
feel free to contribute.

the saddest part was that i was part of that community.

tl;dr ncwest ****s but they don't want you to know.

thanks for reading

 

you pointed out things really good

 

adding only few things i just rimembered:

19) mod's attitude towards community brought to websites like l2rochand (where you will find examples of unreasonably-banned-from-offi-boards users)

20) their "hard" work toward the wave of bots ebayer and bug abusing users during these years, which brought many many users to leave that company forever.

that's it....

 

the funniest part imo
is that he demanded from innova to ease off the quest for them

thats new hahahahahahhahahahaha

 

indeed :d

and what about this....

seriously??? lol

 

the op quote is awesome.
this guy surely never played on nc's servers, and whine about... 1h delay (that wont append here because they learn from their mistakes) and a disadvantage with a login queue the first day ?
come on... this is nothing compared to a nc's launch. remember launch of aion, l2, etc.. ? 4 hours queue and more during 1 week.

and if the only fail of innova was the launch day of the 14th server... we can expect the best

 

i strongly believe innova will do a great job.
fahrenheit's answers were totally relevants, it's just a matter of common sense in managing a new god opening server!

 

actually aion had a nice start beside the top server w8ing list

 

http://boards.lineage2.com/showthread.php?t=220152

you guys might want to take a look on this too


edit: btw seems like the original post "from russia with love" vanished from ncwest board

 

well ofc it will vanish because that guy was mentally unstable.. demanding from the company to help him is lol

and ofc from the link


ncwest has always had good customer support. add me to the list of appreciations and a satisfied ncsoft gamer
that is the funniest post ever

 

thanks nataliya ! thats why innova >>> ncfail. simple and exhaustive answer without silly excuses, or no answer at all like ncwest does. more over.. i played for about 2 years on ncwest and then 1,5year on lancer and with all honestly, innova is the best thing that happened to lineage2.