Log in troubles.

i'll make it as easy as possible.

#1. i enter the website, i click the play button. l2 loading... frost smth smth starting... l2 is up and running. once i click confirm to enter the character screen, "l2 has encountered a problem" and it shuts down.

#2. i click the play button a 2nd time. i get to the confirm server part. "you are already logged in" l2 shuts down.

#3. i click the play button a 3rd time, to be faced by #1 again.

if im lucky i get in on the 4th or 5th try.

get rid of that ****** web-launcher, get the retail launcher with an l2 that doesn't shut down if you fail to log in.

 

thread moved to appropriate section.

 

hello,

what antivirus/firewall software are you using ?
check this thread:
- https://forum.4game.com/showthread.php?t=2129

 

also maybe client is damaged.

1) make a fullcheck of the client. if it doesn't help,...
2) delete system folder, frost folder, all files from a root directory and made a fullcheck. if it also doesn't help,...
3) try redownloading the client into another folder (better to another drive). if even this doesn't help,..
4) please contact support

 

good day,

you can see actual solutions and issues' statuses here.
additional instructions could be found here.
if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

best regards,