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Lags and spikes since yesterday

Discussion in 'Technical Issues (Archive)' started by wotanmetal, Dec 4, 2013.

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  1. Radix

    Radix User

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    it's not the same problem, gregg
    on ru it's whitelist scan option - dlls scan every 40 sec.

    eu version has incorrect memory scan settings (1 min but should be 10 min).. too often.
     
    Gregg likes this.
  2. Gregg

    Gregg User

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    thanks for detailed answer :)
     
  3. Radix

    Radix User

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    i need to grab some nimble engineers rigth now...
    trying to fix it asap.
    p.s. it's all about high-cpu load (100% cpu load and so on...)
     
    wotanmetal likes this.
  4. Zaraki

    Zaraki User

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    the truth is that the fault lies with the innova: problem with wolves, npc, and now come to this, that we can no longer play normally. ncsoftwest game client is better have more details i mean graphics details, why? because innova only buys the files and then adapting them to their weak server. that's why we have such problems. we are not treated seriously by the innova company, problem has become serious for five days, and what have they done? say that it is our fault. maybe it is high time to invest money and buy the appropriate servers innova. premium acc should be frozen or even i tell more people that do not have a premium should now have it for free as recompense. because as everyone knows playing on this server is now impossible. such a situation like here, would not have a chance to appear on the official server. that's all from my side.
     
    Last edited by a moderator: Dec 6, 2013
  5. Zaraki

    Zaraki User

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    i said the official server, even on private servers people are not treated like here. by the way, thank you for this awesome 2 birthday of server ! you rule innova !
     
  6. Radix

    Radix User

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    fixed on eu / pl (1 min --> 10 min)
     
    wotanmetal likes this.
  7. wotanmetal

    wotanmetal User

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    oh yes! lag is fixed! thank you, but since it was server side issue and we're not in a private server as razzly said before what is gonna be with all those (uncluding me) who had premium account and the previous 3 days the game was unplayable??
     
    eqsrjon likes this.
  8. Andromeda

    Andromeda User

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    cpu: intel(r) core(tm) i7-2670qm cpu @ 2.20ghz
    video: intel(r) hd graphics family / 8.15.10.2559 / 20111021
    video: nvidia geforce gt 555m / 9.18.13.697 / 20121002
    os(64) microsoft windows nt 6.1.7601 service pack 1
    .net 2.0.50727.5472 / memory: 8086 mbytes
    files.cinn size=579282 bytes
    files.cinn hash=9a-f9-15-58-59-8f-80-22-e2-4a-87-c0-ba-ba-c8-7b


    is it normal to have lag ?
     
    undresspipe likes this.
  9. Radix

    Radix User

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    wotanmetal,
    can't help you with it, sorry
    only through support service (if you have an appropriate request).
     
  10. Pazak

    Pazak Innova Group

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    dear users,

    rejoice! the problem has been solved.

    as for the compensation, this issue will be solved individualy via support service.

    regards,
    pazak
     
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