I'm disconecting from server

i found this on support form attention!
we are still in the process of configuring help desk so please make sure you do not post anything here. please use forum threads. thank you for understanding

 

avg pc tuneup installed, let's see if it works...

 

zedukas

of course - it's need to be configured before open help desk
you should try later, i'm sure

 

well i am at work, i work as computer engineer and network administrator for about 6 years in 100 computer network, my both brothers are computer engineers too :d ridiculuos when we can't figure it out, i am skyping with them and if they will get dc with another router we will make ws log again. now we need to buy another router and contact isp.

 

it's strange and for me too =)
so if you can - keep me informed

 

well new router is ready and online, dlink dir - 615 http://www.speedtest.net/result/1634979127.png

 

zedukas, i remember that with dir-300 (only on some firmwares) was problems too.
do you know good manual for dlink dir - 615?
can you create ws-logs again?

 

http://static.highspeedbackbone.net/pdf/d-link-dir-615-manual.pdf

 

thanks for this doc, zedukas

 

the problem is the server, no you >_<

 

ofc, we played on ncsoft servers without any dc's

 

still get dc and dc and dc and im verry sad becouse of it!
im playd on us and everythink ok, when im whrite ping in cmd there is somethink like 45 ms so i dont know what is wrong ;/

 

welcome to the club!

 

just try to help us and dont forget abut us!!

 

i have identical problem, dc after 5-15 sec (since this time game works normally), i have good quality cable connection, no public ip, only local ip, windows 7/64bit, and i havent problems at other servers, l2 nc soft works

 

if port 17xxx for frost is blocked should i get any error or sth? ports like 53, 80, 2006, 7777 are unblocked and i still cant connect to server. im in select server window and when i chose server i have massage that i ca ive been disconnected.

 

yes, you're right! 17453 is a very important port for playing.

and

can you make for me wireshark (network) logs? i can analyze it for you. if you have a questions about this - let me know please.

zorben, i want to help you with your problem, but i don't know how exactly yet
can you rebuild your ws-logs for me one more time?

 

i dont know how to do that its too comlicated. maybe my bro can help me when he back from work ;/ u know so many think need to do in windows and i haven so good english to understand it all

 

well guys, i offer you to read all this thread from beginning, looks like that i solved the problem when connected a new router...what a high price to pay to play at innova, at ncsoft servers everything worked with old router. no dc's for my brothers anymore we are playing third hour and no dc's, at least for now.

 

bhallor, ok! i'm waiting for your feedback if my help will be needed.